Nordstrom Rack, the off-price division of Nordstrom, Inc., serves up fashion at a fraction for the whole family and your home—and has for 40 years. Find the best brands and top trends (many straight from our Nordstrom stores), all up to 70% off! We’re your style-deal destination—whether you shop any of our 200+ stores or online.
Numerous reviews highlighted poor customer service experiences, particularly with cashiers being rude or unhelpful.
Checkout Experience
Customers frequently mentioned long lines and slow checkout processes, leading to frustration.
Store Organization
The store was often described as messy and difficult to navigate, making it hard for customers to find items.
Product Quality
While some customers found good deals, others reported issues with product quality, including items breaking shortly after purchase.
Pricing
Many customers appreciated the discounted prices, but some felt that certain items were still overpriced compared to competitors.
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Sarah Hayden
Nov 12, 2025
4.0
Excellent prices on name brand clothing and shoes. Got a great pair of ladies' heels and a cute dress. The racks are a bit messy which made navigating the clothing selection difficult, but it was due to the huge amount of clothing available, so it kind of balanced out. Shoes were in perfect order and easy to navigate. The fitting room at the front was nice and big. No fitting room at the back. Fitting room attendant and cashier were both friendly and helpful.
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Mark
Oct 22, 2025
4.0
A lot of discounted things, which is always good!
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Brian Paulsen
Oct 22, 2025
2.0
Really slow checkout, and then the cashiers just walk away
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Richard Hirsch
Oct 18, 2025
3.0
It's the only Nordstrom rack I've ever been in it looked a little messy to me a lot of things were not where they should have been nobody comes up to you and ask you if you need any help or if I can help you find anything pretty normal they would rather play on their phones but overall it was okay I guess
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Margaret X
Sep 16, 2025
1.0
I had the worst customer experience at Nordstrom Rack. The cashier Cynthia was so rude. She kept ignoring us during check out. I don’t know if she’s racist to us or just RUDE to everyone. Customers shouldn’t be the target of your attitude.
Frequently Asked Questions About Nordstrom Rack Sun Center
What is Nordstrom Rack Sun Center known for?
Nordstrom Rack Sun Center is the off-price division of Nordstrom, offering fashion for the whole family and home, with discounts up to 70% off on top brands and trends.
What are the store hours for Nordstrom Rack Sun Center?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Nordstrom Rack Sun Center offer in-store pickup?
Yes, Nordstrom Rack Sun Center offers in-store pickup as one of its pickup and delivery services.
What types of apparel and products does Nordstrom Rack Sun Center carry?
The store offers a wide range of products including women's, men's, and children's apparel, shoes, handbags, jewelry, beauty and cosmetics, home goods, baby essentials, and more.
What payment options are accepted at Nordstrom Rack Sun Center?
They accept various payment methods including Afterpay, American Express, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, Visa, and contactless payment options.
Where is Nordstrom Rack Sun Center located?
It is located at 3702 West Dublin Granville Rd, Columbus, Ohio, 43235, USA.
What are some nearby stores where I can shop along with Nordstrom Rack Sun Center?
Nearby stores include DSW Designer Shoe Warehouse, Value City Furniture, Bed Bath & Beyond, Barnes & Noble, and Victoria's Secret & PINK, offering additional shopping options.
Are there any nearby dining options I can visit before or after shopping at Nordstrom Rack Sun Center?
Yes, nearby dining options include Dublin Pizza, Genji Sushi Upper Arlington (Columbus), The Local pub and restaurant, The Trattoria, and Raising Cane's for fast food.
What fitness or sports stores are located near Nordstrom Rack Sun Center?
For fitness and sports needs, you can visit Rogue Fitness gym and sports instruction, Planet Fitness gym and health spa, Performance Bicycle for sportswear, and REI for outdoor gear.
Can I contact Nordstrom Rack Sun Center via email and social media?
Yes, you can email them at taylor.vail@nordstrom.com and follow their Facebook page at https://www.facebook.com/648552031958358 or find them on Twitter @nordstromrack.