J.Crew

3.8
64 reviews

About

Clothing StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreShoe StoreFashion Accessories StoreJ.Crew
We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksNot available

Location

J.Crew
3930 Easton Square Place East, Columbus, OH
43219, United States

Hours

Reviews

3.8
64 reviews
5 stars
33
4 stars
11
3 stars
7
2 stars
1
1 star
12
  • RH
    Ron Hosenfeld
    Nov 30, 2025
    5.0
    Great staff that are helpful without being pushy. Gave great advice on getting the proper fit with a new outfit. The dragging rooms are well lit and private. Great accessories as well.
  • NZ
    Natalia Zaguzina
    Oct 21, 2025
    1.0
    Bad experience with the store manager. She is very by the book , and won’t care to understand the situation and try to be cooperative vs she was just keep saying “ I am sorry “ and not even remotely try to resolve the situation. And make sure that customer is happy. Manager before that one was excellent. It was always a good experience at J.crew Easton shopping center until today.
  • HW
    Heather Wolf
    Jun 28, 2024
    1.0
    I'll start by saying my husband and I have shopped J Crew for many many years. The quality of the clothes and the feel of the fabric is what keeps us returning. Unfortunately today my experience was not up to par. I entered the store and the young lady working asked if I needed anything. I showed her an outfit which was a suit style I wanted to get close to for a business event this weekend. They looked me up and down and stated "We don't have anything for you here." Now I may not be able to 100% say that I was judged based on my very casual clothing, but that was definitely the feeling that I received with the interaction. I know don't believe this to reflect the values the company may hold however anyone should be able to shop regardless of how they look and be treated with dignity and respect and be helped to the best of your abilities. Unfortunately today I did not complete a purchase at the local store and chose to shop elsewhere for my event. Extremely disappointed in the service I received.
  • MR
    Mari R
    Jan 31, 2022
    1.0
    Horrible customer service. Rude management.
  • PH
    Pamela Hudson
    Jun 26, 2021
    5.0
    Kinda of expensive but nice linen clothes

Frequently Asked Questions About J.Crew

What is the address of J.Crew at Easton Town Center?

J.Crew is located at 3930 Easton Square Place East, Columbus, OH 43219, USA.

What are the regular store hours for J.Crew at Easton Town Center?

The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 12:00 PM to 6:00 PM.