Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 1500 Polaris Parkway in Columbus, OH or shop the collection online.
Horrible company and horrible return policies cant even get in-store credit if your return is past 30 days which no one tells you when you shop.
PG
Phil Green
Jan 31, 2026
5.0
The majority of my clothes are Express. They fit well and are reasonably priced, (especially when there's a sale.) Today, I needed a suit on short notice and after hitting a few competitors, I came up dry. Walking into Express, I was greeted and shown a few options, one of which I purchased. The individual helping me was great and I appreciated their input.
VL
Vincent Lam
Jan 24, 2026
5.0
This express store is impressive with great deals and good fashion. It is definitely a great place for choosing men suits and shirts. Some sweaters are also good looking for me.
JJ
Jesse
Jan 10, 2026
5.0
Shout out Mike! Walked in to buy a suit for a wedding, as a body builder I have always had issues finding nice clothes that fit my build. Mike helped me find the right sizes, cuts, and a color that matches my dress boots way better than I expected. I walked out with a suit that not only fits me but looks good on me. Was extremely surprised and also extremely thankful for how easy and fast he made it for me. Please give him a raise!
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Polaris Fashion Place hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Where can I purchase an Express gift card?
You can buy Express gift cards at Express retail stores, Express Factory Outlet stores, and online at express.com.
How can I apply for a job at Express Polaris Fashion Place?
Visit https://www.express.com/g/careers/ to view and apply for current job openings.
What are the customer service contact details for Express?
You can reach Express customer service at 1-888-397-1980 for comments, questions, or suggestions.
Can I return my online purchase to any Express store?
Yes, online orders can be returned or exchanged within 30 days at any Express store, but not at Express Factory Outlet stores.
What are the store hours for Express at 1500 Polaris Parkway?
Express is open Monday to Saturday from 11:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Express offer in-store pickup for online orders?
Yes, Express offers Buy Online Pick Up In Store service at the 1500 Polaris Parkway location.
What payment methods does Express accept?
Express accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa.
What types of clothing does Express offer for men and women?
Express provides a wide range of men’s and women’s clothing including jeans, dresses, suits, graphic tees, and accessories.
Which nearby stores and attractions can I visit around Express at Polaris Fashion Place?
Nearby you can find Claire's for accessories, Zumiez and Lucky Shoes Columbus for footwear, and Molly Woo's Asian Bistro for dining.
Are there tech stores near Express at Polaris Fashion Place?
Yes, the Apple Store is nearby, perfect for checking out electronics and mobile devices before or after your shopping trip.
Can I find gift shops close to Express in Polaris Fashion Place?
Yes, Yankee Candle and BoxLunch are nearby gift shops where you can find unique gifts and scents during your visit.
Brand Certified Facts from Express
This information is certified by Express and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: