Business Details
4074 New Bond Street, Columbus, OH
43219, United States
Certified by Express • Feb 22, 2026
(614) 472-3879
Certified by Express • Feb 22, 2026
https://stores.express.com/us/oh/columbus/4074-new-bond-street
Certified by Express • Feb 22, 2026
About
Certified by Express • Feb 22, 2026
Clothing StoreFashion Accessories StoreJeansMen's Clothing StoreT-Shirt StoreWomen's Clothing StoreWork Clothes StoreSunglasses StoreOutlet StoreSwimwear StoreExpress
Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 4074 New Bond Street in Columbus, OH or shop the collection online.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Certified by Express • Feb 22, 2026
Hours
Certified by Express • Feb 22, 2026
Reviews
4.3
316 reviews
5 stars
194
4 stars
70
3 stars
22
2 stars
8
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were friendly and helpful, while others were reported as rude and inattentive.
Store Cleanliness
Concerns about cleanliness, particularly in fitting rooms, were noted by several customers.
Product Availability
Customers expressed frustration over limited size availability and the discontinuation of certain products, like fragrances.
Pricing
Many customers found prices to be high, although some appreciated the quality and sales offered.
Positive Experiences
Several customers highlighted positive shopping experiences, praising specific staff members for their assistance.
- JPJason Parrish5 days ago1.0Spent a ton of money there today. I walked out and drove 45 minutes home and found they DIDN’T REMOVE THE SECURITY TAGS. Tried the fork trick and $150 pair pants have a hole in them. You work in a clothing store! 1. Scan clothes. 2. REMOVE SECURITY TAG. 3. Charge customer. 4. Put clothes in bag. It’s really that simple. I called corporate and all they offered was to put $25 on our rewards account. Express just lost a customer of many, many years (verified by corporate).
- MHM HoJan 4, 20261.0I had a very disappointing experience at this Express location due to poor customer service from one of the employees. The staff member Maria I interacted with was rude, dismissive, and unhelpful when I asked a simple question. Instead of trying to assist, she spoke in a condescending tone and made me feel uncomfortable and unwelcome in the store. Customer service should be respectful and professional, and this experience was the opposite. I usually enjoy shopping at Express, but this interaction seriously affected my impression of the store. I hope management addresses how customers are treated, because no one should feel disrespected while shopping.
- CHCory HoffmanDec 5, 20253.0I can't believe they don't sell fragrances in the store anymore. Been wanting to grab the one my girl liked on me and I guess they dont have them in stores at all. Does it really take up that much inventory space to have fragrances??? 🤔🤔
- JMJacqueline MooreNov 29, 20251.0The 2 employees at the register today 11/29/2025 around 11:45 a.m. at the Easton store were nasty! Two young, black girls with nasty, nasty attitudes. They are working in the wrong place since they DO need to talk to people and be professional. Apparently, I interrupted their conversation by simply showing up to return something.
- JWJeff WellerSep 25, 20253.0Staff were friendly and helpful but prices are a little high.
Frequently Asked Questions About Express
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Easton Town Center hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Brand Certified Facts from Express
Express partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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