Edible Arrangements

2.9
171 reviews

About

Gift ShopGift Basket StoreChocolate ShopCatererFloristDessert ShopCorporate GiftsJuice ShopCookie Shop
A gourmet gift shop offering a variety of fresh fruit arrangements, bouquets, baskets, and platters brimming with tempting delights such as chocolate-covered strawberries, assorted dipped fruits, cookies, and other enticing desserts. Complemented by flowers, bakery items, balloons, and gifts, we are perfect for birthdays, anniversaries, or just indulging oneself. Ideal for corporate gifts, Valentine's Day, Mother's Day, or any occasion, we provide convenient catering and delivery options, including same-day and one-hour services, ensuring availability for any event.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Curbside pickupAvailable
  • Wheelchair accessible entranceAvailable

Location

Edible Arrangements
1415 Grandview Avenue, Columbus, OH
43212, United States

Hours

Reviews

2.9
171 reviews
5 stars
74
4 stars
6
3 stars
4
2 stars
8
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rude staff and lack of communication regarding orders.

Delivery Issues

Numerous reviews highlighted significant problems with delivery, including late arrivals, items left in unsuitable conditions, and failure to deliver at all.

Product Quality

Customers expressed disappointment with the quality of the arrangements received, often noting that items were not as depicted online or were spoiled upon arrival.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their helpfulness and noted positive experiences with fresh fruit and timely deliveries.

Operational Problems

Several reviews mentioned operational inefficiencies, such as incorrect store hours, long wait times for pickups, and issues with order processing.
  • AA
    Andrea aa
    Oct 11, 2025
    1.0
    Horrible place ,they messed up my order I decided to calmly call and explain instead the employee started screaming at me!!! Horrible customer service!!!
  • NB
    Nicole Bayer
    Sep 17, 2025
    5.0
    I had a good experience with this Edible arrangements location. I ordered online for a friend's birthday to be delivered to her work. Is was delivered on the day promised at a reasonable time. The item ordered also looks very similar to the online depiction, thank you. I am happy that even being a state away I can celebrate life events with my friends, thank you for crafting and delivering the gift.
  • JP
    Jennifer Parkerson
    Aug 28, 2025
    5.0
    I am immensely impressed! I called from NV at 11:30am for a same day birthday delivery in Grove City, OH. (A three hour time difference) Not knowing the area, I had no idea if this was even a possibility. I spoke with Stacey, who took my order. She was wonderful and understanding with my frustration of the website. I had spent about an hour and a half picking out what I wanted and customizing the order just for the website to not recognize my account; nor would it let me create another or pay online. Maybe this was a blessing in disguise. She rectified the situation quickly, taking the order and payment over the phone in under five minutes. Her customer service was above and beyond! I asked to make sure she called the recipient first for delivery as it was a surprise. The order was delivered in approximately hours with such a beautiful presentation. They did what I asked.. going above and beyond. My niece was surprised and loved everything! She said the fruit was delicious and the cookies fresh! For those with bad comments, maybe calling the order in would be a bit more beneficial. Human connection speaks so much better in communicating wants and needs. Technology frustrated the hell out of me… but human connection fixed it! Thank you Stacy and Edible Arrangements for helping me with my procrastination and getting my last minute order to its final destination! You really helped me make my niece’s birthday special!
  • PJ
    Patricia Jones
    Jul 7, 2025
    1.0
    My delivery arrived when I was out of town. It was left on my porch chair in 90 degree weather! Melted chocolate and cooked fruit is not what my friend ordered and is exactly what I received! I called the store and explained the situation and the less than “edible” delivery. I received no response from the store. Very disappointed!

Frequently Asked Questions About Edible Arrangements

What products and services does Edible Arrangements offer?

Edible Arrangements offers fresh fruit arrangements, bouquets, baskets, platters with chocolate-covered strawberries, cookies, desserts, flowers, bakery items, balloons, gifts, and catering for various occasions including corporate gifts and holidays.

What are the store hours for Edible Arrangements at 1415 Grandview Avenue, Columbus?

The store is open Monday through Saturday from 8:00 AM to 5:00 PM, and Sunday from 8:00 AM to 2:00 PM.