Gift ShopGift Basket StoreChocolate ShopCatererFloristDessert ShopCorporate GiftsJuice ShopCookie ShopEdible Arrangements
A gourmet gift shop offering a variety of fresh fruit arrangements, bouquets, baskets, and platters brimming with tempting delights such as chocolate-covered strawberries, assorted dipped fruits, cookies, and other enticing desserts. Complemented by flowers, bakery items, balloons, and gifts, we are perfect for birthdays, anniversaries, or just indulging oneself. Ideal for corporate gifts, Valentine's Day, Mother's Day, or any occasion, we provide convenient catering and delivery options, including same-day and one-hour services, ensuring availability for any event.
Numerous reviews highlighted poor customer service, including long hold times, unresponsive staff, and rude interactions.
Delivery Issues
Many customers reported significant delays in delivery, with some orders not arriving at all or arriving late and in poor condition.
Product Quality
Several customers expressed disappointment with the quality of the arrangements received, noting issues such as spoiled fruit and incorrect items.
Communication Problems
Customers frequently mentioned a lack of communication regarding order status, with many unable to reach the store by phone or receiving no updates on their orders.
KW
Kate Williams
Dec 23, 2025
1.0
If I could rate this store a zero I would. I placed an order yesterday for my friend’s birthday in the morning and noticed by 4:30 it still hadn’t been delivered so I called the store and was placed on hold for 10+ minutes. When someone finally took the call I was promised the order would be delivered yesterday. It has now been a full 24 hours since ordering and they still haven’t delivered it.
I called the store again today and was placed on hold again, this time for 15+ minutes. They immediately place you on hold when you call hoping you’ll just hang up. Horrible customer service. The Edible Arrangement corporate office should just close this location because the people running the store are completely incompetent.
KB
Karrie Barnette
Dec 14, 2025
1.0
My friends at work ordered an arrangement for my birthday. It never arrived and they even called me Friday to tell me a delivery would be coming within the hour and they never showed. I have called, my coworker who ordered has called and they are not responding to no one. We will be disputing the charge and never will I use this company nor will she again!!! BEWARE!!!!!
AA
Andrea aa
Oct 11, 2025
1.0
Horrible place ,they messed up my order I decided to calmly call and explain instead the employee started screaming at me!!! Horrible customer service!!!
NB
Nicole Bayer
Sep 17, 2025
5.0
I had a good experience with this Edible arrangements location. I ordered online for a friend's birthday to be delivered to her work. Is was delivered on the day promised at a reasonable time. The item ordered also looks very similar to the online depiction, thank you. I am happy that even being a state away I can celebrate life events with my friends, thank you for crafting and delivering the gift.
JP
Jennifer Parkerson
Aug 28, 2025
5.0
I am immensely impressed! I called from NV at 11:30am for a same day birthday delivery in Grove City, OH. (A three hour time difference) Not knowing the area, I had no idea if this was even a possibility. I spoke with Stacey, who took my order. She was wonderful and understanding with my frustration of the website. I had spent about an hour and a half picking out what I wanted and customizing the order just for the website to not recognize my account; nor would it let me create another or pay online. Maybe this was a blessing in disguise. She rectified the situation quickly, taking the order and payment over the phone in under five minutes. Her customer service was above and beyond! I asked to make sure she called the recipient first for delivery as it was a surprise.
The order was delivered in approximately hours with such a beautiful presentation. They did what I asked.. going above and beyond. My niece was surprised and loved everything! She said the fruit was delicious and the cookies fresh!
For those with bad comments, maybe calling the order in would be a bit more beneficial. Human connection speaks so much better in communicating wants and needs. Technology frustrated the hell out of me… but human connection fixed it!
Thank you Stacy and Edible Arrangements for helping me with my procrastination and getting my last minute order to its final destination! You really helped me make my niece’s birthday special!
Frequently Asked Questions About Edible Arrangements
What products and services does Edible Arrangements offer?
Edible Arrangements offers fresh fruit arrangements, bouquets, baskets, platters with chocolate-covered strawberries, cookies, desserts, flowers, bakery items, balloons, gifts, and catering for various occasions including corporate gifts and holidays.
What are the store hours for Edible Arrangements at 1415 Grandview Avenue, Columbus?
The store is open Monday through Saturday from 8:00 AM to 5:00 PM, and Sunday from 8:00 AM to 2:00 PM.
Does Edible Arrangements offer delivery and pickup options?
Yes, they offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at Edible Arrangements?
They accept American Express, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, PayPal, and Visa.
Is Edible Arrangements wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Can I get same-day or one-hour delivery at Edible Arrangements?
Yes, Edible Arrangements provides same-day and one-hour delivery options to ensure availability for any event.
How can I find Edible Arrangements using public transit or nearby landmarks?
Edible Arrangements is located on Grandview Avenue near popular spots like Stan Evans Bakery and Grandview Cycle, which can help you locate the store easily.
Are there other shops or services close to Edible Arrangements that I can visit?
Nearby you can visit Jie’s Good Tasting (Chinese restaurant), Yi’s Relaxation Station (spa), and Red Giraffe Designs (jewelry store) for a variety of experiences before or after your visit.
Can customers combine a visit to Edible Arrangements with a wellness or beauty service nearby?
Yes, customers can enjoy nearby beauty and spa services like Avola Lanza Hair Studio, Brite Lites Hair & Nails, Oasis Face Bar Grandview, and 614 Lash Bar during their visit.
How can Edible Arrangements' location on Grandview Avenue benefit my shopping experience?
Being centrally located near grocery stores like Green Olive Company and unique shops such as Green (flowers and gifts), you can conveniently shop for gifts and groceries in one trip.