Edible Arrangements

2.9
174 reviews

About

Gift ShopGift Basket StoreChocolate ShopCatererFloristDessert ShopCorporate GiftsJuice ShopCookie ShopEdible Arrangements
A gourmet gift shop offering a variety of fresh fruit arrangements, bouquets, baskets, and platters brimming with tempting delights such as chocolate-covered strawberries, assorted dipped fruits, cookies, and other enticing desserts. Complemented by flowers, bakery items, balloons, and gifts, we are perfect for birthdays, anniversaries, or just indulging oneself. Ideal for corporate gifts, Valentine's Day, Mother's Day, or any occasion, we provide convenient catering and delivery options, including same-day and one-hour services, ensuring availability for any event.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Curbside pickupAvailable
  • Wheelchair accessible entranceAvailable

Location

Edible Arrangements
1415 Grandview Avenue, Columbus, OH
43212, United States

Hours

Reviews

2.9
174 reviews
5 stars
75
4 stars
6
3 stars
4
2 stars
8
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including long hold times, unresponsive staff, and rude interactions.

Delivery Issues

Many customers reported significant delays in delivery, with some orders not arriving at all or arriving late and in poor condition.

Product Quality

Several customers expressed disappointment with the quality of the arrangements received, noting issues such as spoiled fruit and incorrect items.

Communication Problems

Customers frequently mentioned a lack of communication regarding order status, with many unable to reach the store by phone or receiving no updates on their orders.
  • KW
    Kate Williams
    Dec 23, 2025
    1.0
    If I could rate this store a zero I would. I placed an order yesterday for my friend’s birthday in the morning and noticed by 4:30 it still hadn’t been delivered so I called the store and was placed on hold for 10+ minutes. When someone finally took the call I was promised the order would be delivered yesterday. It has now been a full 24 hours since ordering and they still haven’t delivered it. I called the store again today and was placed on hold again, this time for 15+ minutes. They immediately place you on hold when you call hoping you’ll just hang up. Horrible customer service. The Edible Arrangement corporate office should just close this location because the people running the store are completely incompetent.
  • KB
    Karrie Barnette
    Dec 14, 2025
    1.0
    My friends at work ordered an arrangement for my birthday. It never arrived and they even called me Friday to tell me a delivery would be coming within the hour and they never showed. I have called, my coworker who ordered has called and they are not responding to no one. We will be disputing the charge and never will I use this company nor will she again!!! BEWARE!!!!!
  • AA
    Andrea aa
    Oct 11, 2025
    1.0
    Horrible place ,they messed up my order I decided to calmly call and explain instead the employee started screaming at me!!! Horrible customer service!!!
  • NB
    Nicole Bayer
    Sep 17, 2025
    5.0
    I had a good experience with this Edible arrangements location. I ordered online for a friend's birthday to be delivered to her work. Is was delivered on the day promised at a reasonable time. The item ordered also looks very similar to the online depiction, thank you. I am happy that even being a state away I can celebrate life events with my friends, thank you for crafting and delivering the gift.
  • JP
    Jennifer Parkerson
    Aug 28, 2025
    5.0
    I am immensely impressed! I called from NV at 11:30am for a same day birthday delivery in Grove City, OH. (A three hour time difference) Not knowing the area, I had no idea if this was even a possibility. I spoke with Stacey, who took my order. She was wonderful and understanding with my frustration of the website. I had spent about an hour and a half picking out what I wanted and customizing the order just for the website to not recognize my account; nor would it let me create another or pay online. Maybe this was a blessing in disguise. She rectified the situation quickly, taking the order and payment over the phone in under five minutes. Her customer service was above and beyond! I asked to make sure she called the recipient first for delivery as it was a surprise. The order was delivered in approximately hours with such a beautiful presentation. They did what I asked.. going above and beyond. My niece was surprised and loved everything! She said the fruit was delicious and the cookies fresh! For those with bad comments, maybe calling the order in would be a bit more beneficial. Human connection speaks so much better in communicating wants and needs. Technology frustrated the hell out of me… but human connection fixed it! Thank you Stacy and Edible Arrangements for helping me with my procrastination and getting my last minute order to its final destination! You really helped me make my niece’s birthday special!

Frequently Asked Questions About Edible Arrangements

What products and services does Edible Arrangements offer?

Edible Arrangements offers fresh fruit arrangements, bouquets, baskets, platters with chocolate-covered strawberries, cookies, desserts, flowers, bakery items, balloons, gifts, and catering for various occasions including corporate gifts and holidays.

What are the store hours for Edible Arrangements at 1415 Grandview Avenue, Columbus?

The store is open Monday through Saturday from 8:00 AM to 5:00 PM, and Sunday from 8:00 AM to 2:00 PM.