DSW Designer Shoe Warehouse

4.2
1123 reviews

About

Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

DSW Designer Shoe Warehouse
1200 Polaris Parkway, Columbus, OH
43240, United States

Hours

Reviews

4.2
1,123 reviews
5 stars
600
4 stars
309
3 stars
118
2 stars
40
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the helpfulness and friendliness of staff, others reported poor service and feeling unwelcome.

Product Quality

Multiple reviews highlighted issues with receiving used or dirty shoes, leading to customer dissatisfaction.

Store Cleanliness

Several customers noted that the store was dirty and poorly maintained, impacting their shopping experience.

Selection Variety

Customers appreciated the large selection of shoes available, but many expressed frustration over the lack of specific sizes and styles.

Pricing

While some found good deals, others felt that prices were high and not competitive.
  • KG
    Kirk Graven
    Dec 27, 2025
    5.0
    Easy
  • DM
    Delmer McCurdy
    Dec 4, 2025
    1.0
    My entire toe nails are still black from them selling used shoes and now I’m losing my toe nails! They’re about to have some serious problems! I will post pictures soon!
  • MJ
    Michelle Jackson
    Dec 2, 2025
    2.0
    First, I love the Daytona Beach FL location. Those associates are amazing. Those associates get me every time to buy more! I lived in FL and got an online pick up and bought boots! Love those associates! Polaris, Columbus, no. I understand “rules,” needing ID. But to try and and tell me they will only use my ID this time and next time I need an email? It was a 37.00 pair of shoes. My husband and I never check our email. The associate acted like we were at LV or Lululemon. It’s DSW. The associate said, I will help you this time, but next time you will need to provide the email?
  • AA
    Anonymous Anonymous
    Nov 19, 2025
    1.0
    I wore my shoes ONCE!!! I got them months ago. It turned both of my big toes completely black and they’re still black from months ago!!! And they have a fungus and are swollen with discoloration and no cuticle to protect my toes now. BECAUSE THEY GAVE ME USED SHOES!!! ALL OF THE WERE YELLOW USED AND DIRTY! They are about to have a huge problem! It made me really sick from USED DIRTY SHOES!!! Don’t go here it’s not safe!
  • CC
    ChangChang
    Nov 19, 2025
    5.0
    DSW is my go-to for a huge variety of shoes at reasonable prices. From casual sneakers to formal shoes, they have something for everyone. The staff are friendly and offer helpful suggestions, and the frequent sales make shopping here even more satisfying.

Frequently Asked Questions About DSW Designer Shoe Warehouse

What types of products does DSW Designer Shoe Warehouse offer?

DSW offers a wide selection of shoes, boots, handbags, and jewelry for men, women, and kids from top brands like Nike, Cole Haan, Sperry, Puma, and more.

Does DSW Designer Shoe Warehouse provide in-store pickup?

Yes, in-store pickup is available at this location, allowing customers to order online and pick up their items at the store.