DSW Designer Shoe Warehouse

4.2
1119 reviews

About

Shoe StoreFashion Accessories Store
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

DSW Designer Shoe Warehouse
1200 Polaris Parkway, Columbus, OH
43240, United States

Hours

Reviews

4.2
1,119 reviews
5 stars
599
4 stars
308
3 stars
118
2 stars
39
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; some customers praised helpful employees, while others reported feeling ignored or uncomfortable.

Store Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty floors and unsanitary conditions.

Product Selection

Customers appreciated the wide selection of shoes, but many expressed frustration over the lack of specific sizes and styles.

Pricing

While some customers found good deals, others felt prices were high and not competitive.

Store Atmosphere

Changes in store layout and atmosphere received criticism, with some customers feeling it was less inviting than before.
  • AA
    Anonymous Anonymous
    5 days ago
    1.0
    I wore my shoes ONCE!!! I got them months ago. It turned both of my big toes completely black and they’re still black from months ago!!! And they have a fungus and are swollen with discoloration and no cuticle to protect my toes now. BECAUSE THEY GAVE ME USED SHOES!!! ALL OF THE WERE YELLOW USED AND DIRTY! They are about to have a huge problem! It made me really sick from USED DIRTY SHOES!!! Don’t go here it’s not safe!
  • CC
    ChangChang
    5 days ago
    5.0
    DSW is my go-to for a huge variety of shoes at reasonable prices. From casual sneakers to formal shoes, they have something for everyone. The staff are friendly and offer helpful suggestions, and the frequent sales make shopping here even more satisfying.
  • KM
    Karla Martinez
    Oct 18, 2025
    5.0
    Good selection
  • KK
    Katie Knapp
    Oct 4, 2025
    5.0
    I love the lay out of this store at Polaris. And the customer service is great. Very attentive and helpful. Always find something I must have!
  • LN
    L Nicho
    Sep 30, 2025
    5.0
    Adriana was so helpful! We had a lot of questions and she was incredibly patient. Went again today and Amber was the best! Definitely recommend this location.

Frequently Asked Questions About DSW Designer Shoe Warehouse

What types of products does DSW Designer Shoe Warehouse offer?

DSW offers a wide selection of shoes, boots, handbags, and jewelry for men, women, and kids from top brands like Nike, Cole Haan, Sperry, Puma, and more.

Does DSW Designer Shoe Warehouse provide in-store pickup?

Yes, in-store pickup is available at this location, allowing customers to order online and pick up their items at the store.