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Brand Certified

DSW Designer Shoe Warehouse

4.2
(1122 reviews)

Business Details

1200 Polaris Parkway, Columbus, OH
43240, United States
(614) 854-0994
https://stores.dsw.com/usa/oh/columbus/dsw-designer-shoe-warehouse-polaris.html

About

Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

DSW Designer Shoe Warehouse
1200 Polaris Parkway, Columbus, OH
43240, United States

Hours

Reviews

4.2
1,122 reviews
5 stars
599
4 stars
309
3 stars
118
2 stars
40
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the helpfulness and attentiveness of staff, others reported negative experiences with unhelpful or dismissive employees.

Product Quality

Multiple reviews highlighted issues with receiving used or dirty shoes, leading to customer dissatisfaction and health concerns.

Store Cleanliness

Several customers expressed disappointment regarding the cleanliness of the store, describing it as filthy and poorly maintained.

Selection and Availability

Customers appreciated the large selection of shoes but noted difficulties in finding specific sizes, particularly larger or wider options.

Pricing

Some customers found the prices to be high and not competitive, while others mentioned good deals, especially on clearance items.
  • MB
    Mandy B
    Feb 19, 2026
    5.0
    In and out, and the employees were nice and helpful
  • KG
    Kirk Graven
    Dec 27, 2025
    5.0
    Easy
  • DM
    Delmer McCurdy
    Dec 4, 2025
    1.0
    My entire toe nails are still black from them selling used shoes and now I’m losing my toe nails! They’re about to have some serious problems! I will post pictures soon!
  • MJ
    Michelle Jackson
    Dec 2, 2025
    2.0
    First, I love the Daytona Beach FL location. Those associates are amazing. Those associates get me every time to buy more! I lived in FL and got an online pick up and bought boots! Love those associates! Polaris, Columbus, no. I understand “rules,” needing ID. But to try and and tell me they will only use my ID this time and next time I need an email? It was a 37.00 pair of shoes. My husband and I never check our email. The associate acted like we were at LV or Lululemon. It’s DSW. The associate said, I will help you this time, but next time you will need to provide the email?
  • AA
    Anonymous Anonymous
    Nov 19, 2025
    1.0
    I wore my shoes ONCE!!! I got them months ago. It turned both of my big toes completely black and they’re still black from months ago!!! And they have a fungus and are swollen with discoloration and no cuticle to protect my toes now. BECAUSE THEY GAVE ME USED SHOES!!! ALL OF THE WERE YELLOW USED AND DIRTY! They are about to have a huge problem! It made me really sick from USED DIRTY SHOES!!! Don’t go here it’s not safe!

Brand Certified Facts from DSW Designer Shoe Warehouse

This information is certified by DSW Designer Shoe Warehouse and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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