DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
While some customers praised the helpfulness and friendliness of staff, others reported poor service and feeling unwelcome.
Product Quality
Multiple reviews highlighted issues with receiving used or dirty shoes, leading to customer dissatisfaction.
Store Cleanliness
Several customers noted that the store was dirty and poorly maintained, impacting their shopping experience.
Selection Variety
Customers appreciated the large selection of shoes available, but many expressed frustration over the lack of specific sizes and styles.
Pricing
While some found good deals, others felt that prices were high and not competitive.
KG
Kirk Graven
Dec 27, 2025
5.0
Easy
DM
Delmer McCurdy
Dec 4, 2025
1.0
My entire toe nails are still black from them selling used shoes and now I’m losing my toe nails! They’re about to have some serious problems! I will post pictures soon!
MJ
Michelle Jackson
Dec 2, 2025
2.0
First, I love the Daytona Beach FL location. Those associates are amazing. Those associates get me every time to buy more! I lived in FL and got an online pick up and bought boots! Love those associates!
Polaris, Columbus, no. I understand “rules,” needing ID. But to try and and tell me they will only use my ID this time and next time I need an email? It was a 37.00 pair of shoes. My husband and I never check our email. The associate acted like we were at LV or Lululemon. It’s DSW. The associate said, I will help you this time, but next time you will need to provide the email?
AA
Anonymous Anonymous
Nov 19, 2025
1.0
I wore my shoes ONCE!!! I got them months ago. It turned both of my big toes completely black and they’re still black from months ago!!! And they have a fungus and are swollen with discoloration and no cuticle to protect my toes now. BECAUSE THEY GAVE ME USED SHOES!!! ALL OF THE WERE YELLOW USED AND DIRTY! They are about to have a huge problem! It made me really sick from USED DIRTY SHOES!!! Don’t go here it’s not safe!
CC
ChangChang
Nov 19, 2025
5.0
DSW is my go-to for a huge variety of shoes at reasonable prices. From casual sneakers to formal shoes, they have something for everyone. The staff are friendly and offer helpful suggestions, and the frequent sales make shopping here even more satisfying.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What types of products does DSW Designer Shoe Warehouse offer?
DSW offers a wide selection of shoes, boots, handbags, and jewelry for men, women, and kids from top brands like Nike, Cole Haan, Sperry, Puma, and more.
Does DSW Designer Shoe Warehouse provide in-store pickup?
Yes, in-store pickup is available at this location, allowing customers to order online and pick up their items at the store.
Is delivery service offered by DSW Designer Shoe Warehouse at this location?
No, delivery is not offered at this store; however, customers can use in-store pickup instead.
What are the store hours of DSW Designer Shoe Warehouse in Columbus, OH?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sundays from 11:00 AM to 7:00 PM. Holiday hours may vary.
Can I pay with credit or mobile payment methods at DSW Designer Shoe Warehouse?
Yes, the store accepts various payment options including credit cards like American Express, Discover, Mastercard, Visa, and mobile payment methods such as Apple Pay, Android Pay, and Samsung Pay.
Does DSW Designer Shoe Warehouse offer any rewards or perks to customers?
Yes, customers can join the free DSW Rewards program to earn perks including reward certificates and special offers.
Are curbside services available at DSW Designer Shoe Warehouse Polaris location?
No, curbside pickup is not available at this location, but in-store shopping and in-store pickup are provided.
What nearby beauty salons can I visit before or after shopping at DSW Polaris?
Nearby beauty salons include Goddess Maintenance Co. Polaris, W Nail Bar In DSW, Sugar & Glow, and Polaris Salon, offering convenient options for nail, hair, and spa services.
Are there nearby clothing stores close to DSW Designer Shoe Warehouse where I can continue shopping?
Yes, nearby clothing stores include Catherines for women's apparel and Men's Wearhouse for men's clothing, both within close proximity to the DSW store.
Is there a nearby restaurant where I can grab a bite after visiting DSW Designer Shoe Warehouse Polaris?
You can visit Chipotle Mexican Grill nearby for fast Mexican food options after your shopping trip at DSW.