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American Eagle, OFFLINE, & Aerie

4.2
(174 reviews)

Business Details

4015 The Strand West, Columbus, OH
43219, United States
(614) 473-9541
http://storelocations.ae.com/us/oh/columbus/4060-the-strand-east.html

About

Clothing StoreWomen's Clothing StoreMen's Clothing StoreJeansLingerie StoreSwimwear StoreT-Shirt StoreFashion Accessories StoreAmerican Eagle Outfitters
American Eagle & Aerie create clothes you can feel good in. AE is jeans, tops, athleisure, and accessories designed to make you feel like the best, most comfortable you, and Aerie is bras, underwear, activewear & swimwear made to help people feel good about their real selves!

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

American Eagle, OFFLINE, & Aerie
4015 The Strand West, Columbus, OH
43219, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 6:00 PM

Reviews

4.2
174 reviews
5 stars
106
4 stars
27
3 stars
15
2 stars
10
1 star
14
  • AA
    Aspen
    Mar 24, 2026
    5.0
    I had an issue with a pickup order and they were very kind and helpful in fixing the issue to my satisfaction. I didn’t catch the names of the people who helped me, but all three people who I interacted with (including the store manager) were friendly and helpful, and all other employees smiled at me and told me to have a good day. Would definitely come back to this location! And it helps that I’m obsessed with aerie leggings :)
  • LS
    Lo'Litta Snow
    Mar 21, 2026
    5.0
    Workers are very helpful
  • GA
    gabby alora
    Jan 17, 2026
    5.0
    Katie at the Easton location was the best employee ever!! She got me exactly what I needed and was super sweet+ funny. Made me and my friends day!!
  • TA
    Tommy A
    Jan 11, 2026
    1.0
    I really wish I could give this place a zero but it makes you choose a one star at the minimum. Absolutely the worst customer service I have ever had at a retail store. The store manager here was completely rude and arrogant. We probably spend $2000 a year at American Eagle and after this experience, I truly will make sure the family starts to go elsewhere.
  • AT
    Amanda Trede
    Jan 9, 2026
    1.0
    My daughter attempted to make a return. The girl badgered her to create an account in order to complete the transaction. Thankfully, I was present and reluctantly gave my information so the return could be processed. We had the original receipt, item was unworn with tags attched. Per the AE website and after a call to customer service, we confirmed that this event should not have taken place. Employees need to be trained on how to process returns without requiring minors to give their names and addresses.

Frequently Asked Questions About American Eagle, OFFLINE, & Aerie

What brands does American Eagle, OFFLINE, & Aerie carry?

The store carries American Eagle, Aerie, and OFFLINE brands.

What types of products are available at American Eagle, OFFLINE, & Aerie?

They offer a variety of products including women's and men's clothing, jeans, t-shirts, pants, shorts, tops, polos, shirts, sweaters, hoodies, outerwear, shoes, boots, sandals, accessories, fragrance, bras, underwear, sleepwear, swimwear, and yoga pants.

Brand Certified Facts from American Eagle, OFFLINE, & Aerie

This information is certified by American Eagle, OFFLINE, & Aerie and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
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  • Phone number
  • Official website
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