Business Details
About
Watch Store
Alson Jewelers is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.
Location
Hours
Reviews
4.9
722 reviews
5 stars
693
4 stars7
3 stars5
2 stars1
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff at Alson Jewelers consistently received praise for their friendly, knowledgeable, and attentive service, making customers feel valued and well taken care of.
Product Selection
Customers appreciated the wide range of jewelry and watch options available, noting the quality and variety of the selection.
Repair Services
Many reviews highlighted the efficient and effective repair services offered, with quick turnaround times and positive experiences during repairs.
Atmosphere
The store's welcoming and upscale environment was frequently mentioned, contributing to a pleasant shopping experience.
Communication
Several customers noted the excellent communication from staff throughout the purchasing process, especially regarding special orders and wait times.
- MMMark5 days ago5.0Drove from Columbus to Alson Jewelers to have my Rolex serviced. They did a fantastic job. The atmosphere is professional and employees are great. Wouldn't go anywhere else. Great staff and technicians.
- PPpatty pentecostNov 8, 20255.0I had several rings sized and a couple of repairs. They came back beautifully, and were finished several days before they’d been promised. Will definitely use Alson’s for other repairs I have. Love the new store! My family has used Alson’s since their St. Clair days!
- DGDustin GoldsteinNov 7, 20255.0The team at Alson's is amazing! The jewelry they have is unique and beautiful. The store is aesthetically pleasing and eloquent. I have bought some pieces from my wife in the past, we have had her watch serviced by them and I got my watch from them too. They keep to their promise of friendly service and they went above and beyond for us, as always! We love supporting local, family owned businesses, and they are proud to be 5th generation owned. Pretty remarkable. If you are looking for a white glove experience regardless of budget go see them! Thank you Jesse, Alex and team.
- IJIsaiah JacksonNov 3, 20255.0Great experience with the help of Isabelle Vadas. She is very kind, supportive, and will help you with whatever you are looking for!
- BMBen McElweeOct 26, 20255.0Very friendly folks, low pressure and highly knowledgeable sales team, and great selection. We’ve shopped and purchased here several times and always been very happy.
Frequently Asked Questions About Alson Jewelers
What is Alson Jewelers known for?
Alson Jewelers is an official Rolex Retailer, authorized to sell and maintain Rolex watches.
Where is Alson Jewelers located?
Alson Jewelers is located at 28149 Chagrin Boulevard, Cleveland, OH 44122, USA.
What are the operating hours of Alson Jewelers?
Alson Jewelers is open Monday through Friday from 10:30 AM to 5:30 PM, Saturdays from 10:00 AM to 5:00 PM, and closed on Sundays.
How can I contact Alson Jewelers?
You can reach Alson Jewelers by phone at +1 216-464-6767.
Since when has Alson Jewelers been in business?
Alson Jewelers was established in 1931.
What type of products does Alson Jewelers specialize in?
Alson Jewelers specializes in watches and jewelry, including official Rolex watches.
Are there dining options near Alson Jewelers for before or after a visit?
Yes, nearby dining options include Texas de Brazil, a Brazilian restaurant, Shake Shack for burgers, Starbucks for coffee, and Chipotle Mexican Grill for Tex-Mex cuisine.
Where can I find groceries or specialty foods near Alson Jewelers?
Close to Alson Jewelers, you can shop at Trader Joe's and Metropolitan Market for groceries and health foods.
What convenient services are available near Alson Jewelers?
Nearby services include the UPS Access Point for shipping and courier services, AT&T Store for mobile phone needs, and various banks such as Fifth Third Bank, Citizens, and Charter One Bank.
Does Alson Jewelers have a social media presence?
Yes, Alson Jewelers is active on Facebook, Instagram (@alsonjewelers), and Twitter (@alsonjewelers).