Brand Certified
Alson Jewelers
4.9(721 reviews)
Certified by Alson Jewelers • Mar 01, 2026
Business Details
28149 Chagrin Boulevard, CLEVELAND, OH
44122, United States
Certified by Alson Jewelers • Mar 01, 2026
(216) 464-6767
Certified by Alson Jewelers • Mar 01, 2026
https://alsonjewelers.com
Certified by Alson Jewelers • Mar 01, 2026
About
Certified by Alson Jewelers • Mar 01, 2026
Watch Store
Alson Jewelers is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.
Location
Certified by Alson Jewelers • Mar 01, 2026
Hours
Certified by Alson Jewelers • Mar 01, 2026
Reviews
4.9
721 reviews
5 stars
691
4 stars7
3 stars5
2 stars1
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff at Alson Jewelers consistently received praise for their exceptional customer service, with many customers highlighting their friendliness, knowledge, and willingness to go above and beyond.
Expertise
Customers noted the high level of expertise among the staff, particularly in watch repairs and jewelry selection, which contributed to a positive shopping experience.
Store Environment
The store was described as beautiful and welcoming, with a pleasant atmosphere that enhances the overall shopping experience.
Product Quality
Customers expressed satisfaction with the quality of the jewelry and watches, often mentioning successful repairs and the beauty of their purchases.
Mixed Experiences
While most reviews were positive, there were a few instances of dissatisfaction regarding specific service issues, indicating room for improvement in consistency.
- RCR Cloud3 days ago5.0We had a wonderful experience at Alson Jewelers in Woodmere. From the moment we walked in, Shai Yulish was incredibly welcoming and attentive. This quick watch battery replacement turned into a very pleasant experience thanks to Shai. He made sure everything was handled perfectly and truly values customer service. I highly recommend visiting Alson Jewelers and asking for Shai Yulish if you are looking for exceptional service.
- LGLorenzo Gentile4 days ago5.0Jesse has taken care of me here for over 10 plus years!! His professionalism and service is second to none! The staff and atmosphere always make you feel welcome! Highly Recommended for all your jewelry needs!!
- KWKaren WFeb 24, 20265.0Cheryl is absolutely the best resource for what you are looking for in jewelry! She is a delight to work with in a deluxe first class jewelry store!
- RTRyan ThompsonFeb 20, 20265.0Always an amazing experience with every staff member at Alson Jewelers! Anthony has always gone the extra mile to make my experiences the absolute best. I thank every team member and management for the most professional and exceptional experience. Highly recommend Alson for any of your watch, jewelry, or repair needs! I would also like to extend a very special thank you to Tom Dunphy in the watch service and repair. I had a Rolex with an extremely stuck case back. Tom did not hesitate to put his expertise and knowledge to work and did what no one else could, remove the stuck case back and get the watch back to operation!! I can not thank him enough for what he did!! Thank you again to everyone at Alson’s! A very happy client!!
- DRDevang RavalFeb 9, 20265.0Cheryl Rubin at the Rolex Alson store is extremely professional and a pleasure to work with. She helped us as much as she possibly could, taking the time to answer all our questions and making the entire experience smooth and enjoyable. Her knowledge, patience, and dedication truly stand out. We will definitely consider Cheryl for all our future visits and highly recommend her to anyone looking for exceptional service.
Frequently Asked Questions About Alson Jewelers
What is Alson Jewelers known for?
Alson Jewelers is an official Rolex Retailer, authorized to sell and maintain Rolex watches.
Where is Alson Jewelers located?
Alson Jewelers is located at 28149 Chagrin Boulevard, Cleveland, OH 44122, USA.
What are the operating hours of Alson Jewelers?
Alson Jewelers is open Monday through Friday from 10:30 AM to 5:30 PM, Saturdays from 10:00 AM to 5:00 PM, and closed on Sundays.
How can I contact Alson Jewelers?
You can reach Alson Jewelers by phone at +1 216-464-6767.
Since when has Alson Jewelers been in business?
Alson Jewelers was established in 1931.
What type of products does Alson Jewelers specialize in?
Alson Jewelers specializes in watches and jewelry, including official Rolex watches.
Are there dining options near Alson Jewelers for before or after a visit?
Yes, nearby dining options include Texas de Brazil, a Brazilian restaurant, Shake Shack for burgers, Starbucks for coffee, and Chipotle Mexican Grill for Tex-Mex cuisine.
Where can I find groceries or specialty foods near Alson Jewelers?
Close to Alson Jewelers, you can shop at Trader Joe's and Metropolitan Market for groceries and health foods.
What convenient services are available near Alson Jewelers?
Nearby services include the UPS Access Point for shipping and courier services, AT&T Store for mobile phone needs, and various banks such as Fifth Third Bank, Citizens, and Charter One Bank.
Does Alson Jewelers have a social media presence?
Yes, Alson Jewelers is active on Facebook, Instagram (@alsonjewelers), and Twitter (@alsonjewelers).
Brand Certified Facts from Alson Jewelers
Alson Jewelers partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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