Lands' End

Reviews

• LD

  Lisa Dunlap

  6 days ago
  5.0
  The store is well organized and neat. It’s easy to find what you are looking for, and so nice to be able to see things rather than ordering online. The staff are very helpful and they make sure you find what you are looking for. I went recently and everything was 40% off. The fitting rooms are clean and comfortable. I will definitely go back, they’ve created a very nice in person shopping experience.
• JL

  Jeffrey L.

  Mar 23, 2026
  1.0
  What a disappointing experience. The shift manager and employee were so busy chitchatting that they could not bother themselves to give any customer service. I had a very specific request, and Kaylee was very dismissive showing me two options which didn’t meet my needs. She never suggested that she or I look on the website to see if they had options online. Of course they did have options online. In order to avoid paying unnecessary shipping, I had to drive all the way back to the store and log onto their kiosk to order the item. It would’ve been so nice for the sales associate to help me find what I needed. I would welcome the store manager, Allison reaching out to me.
• SS

  Sheshe

  Feb 18, 2026
  5.0
  Everyone was so kind when I returned a few items.
• JP

  James & Angel Patterson

  Jan 16, 2026
  1.0
  Contacted them about some pieces that were dry rotted.They won’t acknowledge or issue a credit because they’re monogrammed. I didn’t get to see the fabric before it was monogrammed. Monogrammed or not, the pieces are of poor quality and shame on you.
• TM

  Terry Moore

  Jan 5, 2026
  4.0
  Stopped in to make a return. Staff and manager were very helpful and supportive. Thanks lands end

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