Business Details
About
Clothing StoreOutlet StoreDepartment StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreBaby Clothing Store
Nordstrom Rack, the off-price division of Nordstrom, Inc., serves up fashion at a fraction for the whole family and your home—and has for 40 years. Find the best brands and top trends (many straight from our Nordstrom stores), all up to 70% off! We’re your style-deal destination—whether you shop any of our 200+ stores or online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
957 reviews
5 stars
475
4 stars
267
3 stars
126
2 stars
43
1 star
46
What are people saying?
AI-generated from recent customer reviews
Pricing
Customers noted a mix of opinions on pricing, with some finding good deals while others felt prices were high for an outlet store.
Customer Service
Feedback on customer service was inconsistent; some praised individual staff members while others reported rude or unhelpful interactions.
Store Organization
Many customers described the store as chaotic and disorganized, making it difficult to shop.
Product Selection
The selection varied, with some customers finding great items while others felt the offerings were limited or not well organized.
Return Experience
Several reviews highlighted issues with returns, including poor handling and communication from staff.
- KCKatie CeperoNov 13, 20254.0Bathroom is always atrocious but they have lots of cute stuff for good prices
- DGDasha GillissNov 11, 20251.0This might have been the most uncomfortable retail experience ever. I went there with my son to buy him some new pants. While he was trying them on, I was looking around in women’s section. One employee kept circling around putting away clothes. She actually made me stop by putting clothes on the rack where I was twice. Then went everywhere I went after. In the checkout I grabbed a lip balm. The woman checking me out made a comment on the shade and then proceeded to open the box and take it out. I should’ve asked her, if she was going to try it on. The whole experience was super uncomfortable. I’ve worked retail before and understand LP, but this was just ridiculous.
- KJKimberly J.Nov 9, 20255.0Designer Items For Less... Hit Or Miss... 👛👜👠👟🥾👢👜. 👍🩵
- KCKevin CornettOct 29, 20255.0This is the best deal going if you're gonna shop Nordstrom, but you gotta pay attention to the labels
- KKKambriaOct 24, 20253.0It’s hit you miss they changed the layout at this location made the plus size section less than 3 racks shoe choices were lots of repeats in same size l love Nordstrom Racks but this probably my least favorite but will continue to go from time to time.
Frequently Asked Questions About Nordstrom Rack Rookwood Pavilion
What is Nordstrom Rack Rookwood Pavilion and what kind of products does it offer?
Nordstrom Rack Rookwood Pavilion is the off-price division of Nordstrom, offering fashion for the whole family and home goods at up to 70% off from top brands and trends.
What are the operating hours of Nordstrom Rack Rookwood Pavilion?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Nordstrom Rack Rookwood Pavilion offer in-store pickup?
Yes, Nordstrom Rack Rookwood Pavilion offers in-store pickup services.
What payment options are accepted at Nordstrom Rack Rookwood Pavilion?
The store accepts various payment options including Afterpay, American Express, Apple Pay, Cash, Credit and Debit cards, Discover, Mastercard, Samsung Pay, Visa, and mobile NFC payments.
Where is Nordstrom Rack Rookwood Pavilion located?
It is located at 2692 Madison Rd, Cincinnati, OH 45208, United States.
Does Nordstrom Rack Rookwood Pavilion sell clothing and shoes for men, women, and children?
Yes, they offer clothing and shoes for men, women, and children, including a variety of apparel, shoes, and accessories.
Can customers visit any nearby places when shopping at Nordstrom Rack Rookwood Pavilion?
Yes, shoppers can visit nearby places like Alterations at Nordstrom Rack for clothing adjustments, Sephora for cosmetics, and Club Pilates for fitness activities within the Rookwood Pavilion area.
Are there dining options near Nordstrom Rack Rookwood Pavilion?
Yes, nearby dining options include Potbelly Sandwich Shop and Buffalo Wild Wings, great spots to enjoy a meal before or after shopping.
Is there a place nearby to get beauty and waxing services near Nordstrom Rack Rookwood Pavilion?
Yes, nearby beauty and waxing services are available at European Wax Center and Mitchell's Salon and Day Spa close to the store.
What is the contact email for Nordstrom Rack Rookwood Pavilion customer inquiries?
You can contact the store via email at elizabeth.k.wilson@nordstrom.com for any inquiries.