We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.
The employees were nice but unable to help. A jacket I bought there is clearly defective, which they acknowledged, but refused to do anything because I didn’t have my receipt. Other reputable retailers will refund or replace when their product is defective but not j crew. The primaloft inside the coat is leaking out and forming white ball’s on my brown jacket. This is not something you know when you buy it but gradually happens after wearing it for a few weeks. Little strings come through the fabric and ball up as you wear it. See photos.
JN
jomanah nasser
Nov 1, 2025
2.0
I like the quality of their clothes and always order online for me and my husband but the customer service is inconsistent. Rude employees make me want to leave the store and not even try anything on. Some staff are friendly and helpful (I went once and had a good experience) and some are extremely rude and would not even smile back while giving weird looks…
What types of clothing does J.Crew in Kenwood offer?
J.Crew offers timeless clothes for men and women, specializing in cashmere, coats, blazers, pants, and collaborates with creative brands for modern styles.
What are the store hours for J.Crew Kenwood?
The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 11:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does J.Crew Kenwood offer in-store pickup services?
Yes, J.Crew Kenwood offers in-store pickup for customer convenience.
What payment methods does J.Crew Kenwood accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Is the J.Crew Kenwood store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
What is the address and contact information for J.Crew Kenwood?
The store is located at 7875 Montgomery Road, Space #U 441, Cincinnati, OH 45236. The main phone number is +1 513-891-6500 and email is store.573@jcrew.com.
Can I visit nearby stores such as The LEGO Store or J.Jill when shopping at J.Crew Kenwood?
Yes, The LEGO Store and J.Jill are nearby, allowing you to explore toy products and women's fashion accessories before or after your visit to J.Crew.
Are there other clothing or shoe stores near J.Crew Kenwood?
Yes, stores like BCBGeneration at Macy's, Madewell, Tradehome Shoes, and Aldo are nearby for additional shopping options.
What nearby amenities can enhance my shopping experience at J.Crew Kenwood?
You can relax at Sophia Nail And Spa or visit the Apple Store nearby for electronics and mobile services after shopping.
Does J.Crew Kenwood provide free Wi-Fi for shoppers?
Yes, the store offers free Wi-Fi for customers during their visit.