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DSW Designer Shoe Warehouse

4.0
(393 reviews)

Business Details

8834 Governors Hill Drive, Cincinnati, OH
45249, United States
(513) 448-1003

About

Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

DSW Designer Shoe Warehouse
8834 Governors Hill Drive, Cincinnati, OH
45249, United States

Hours

Reviews

4.0
393 reviews
5 stars
181
4 stars
113
3 stars
50
2 stars
11
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were friendly and helpful, while others were reported as rude and unprofessional.

Selection Variety

Customers appreciated the wide selection of shoes available, but some noted a lack of options in specific sizes and styles.

Pricing Issues

Many customers found prices to be higher than expected, with some expressing disappointment in the perceived value and competitiveness of prices.

Store Organization

The store was generally described as clean and well-organized, although some customers mentioned inconvenience in trying on shoes.
  • BS
    Barbara Sumner
    2 days ago
    1.0
    Been shopping here for over a decade. They won't even search for shoe size for you they'd rather turn away business. Employees have become so unhelpful and lazy.
  • HH
    Holly
    Feb 5, 2026
    1.0
    I was a first time customer here this afternoon. A very nice gentleman helped me find what I was looking for, but it all went downhill after that. The young lady at the checkout was incredibly rude. Took almost 10 minutes to ring me up for one pair of shoes, said it was my fault for not being a member/frequent customer. When I asked what I needed to do she just snapped at me. This was my first and last trip to this location!
  • KJ
    Kathy Janson
    Dec 6, 2025
    5.0
    Huge variety
  • DV
    Diane Vasiliadis
    Nov 26, 2025
    5.0
    Great selection. Store is well organized and folks are visible to help you. Found two pairs of great shoes.
  • HH
    Hale98
    Oct 28, 2025
    3.0
    Doesn't have a huge show selection, but overall clean, organized, and has a huge clearance section.

Brand Certified Facts from DSW Designer Shoe Warehouse

DSW Designer Shoe Warehouse partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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