Business Details
About
Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.0
250 reviews
5 stars
116
4 stars
71
3 stars
37
2 stars
10
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.
Selection Variety
While some customers appreciated the wide variety of shoes available, others noted a decline in selection, particularly for certain styles and sizes.
Store Experience
The store was generally described as clean and organized, but some customers experienced issues with customer service and product availability.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing, including perceptions of inflated sale prices and the requirement to provide personal information at checkout.
- DPDavid Pugh1 day ago3.0Calvin has some of the worst customer service I’ve ever seen. I was asking about a shoe I wanted and the size I needed wasn’t on display. He said since he was the only employee up front, that he couldn’t go to the back to check for me. I asked if there were another employee he could call to assist, and he said no. He then proceeded to just stare at me. I went upstairs and found another employee who was very helpful. When I went back downstairs to make my purchase, Calvin was at the register, ignoring the line of customers to complete some tasks behind the counter. When he noticed the line, his response was, “You guys should have said something!” No, man, you’re on the clock. You should be paying attention. As he was ringing me up, I could barely understand him because he speaking so quickly and slurring his words. Really bad experience at DSW today.
- CKCharles KellerOct 28, 20255.0I always find something here. Check the discount racks for even better deals. Friendly staff. Great selection.
- DDDaezetOct 1, 20255.0I got some really nice sneakers and flats here. Comfortable and classy.
- BKB KingSep 21, 20251.0Used to be the go to location when I did shop here..I'll go to the Colerain one if i do again ..I make pick up orders so I don't have to deal with smug cashiers ..STILL have to deal with the garb when picking up ,( had pulled out my ID , STILL WANTED TO SEE ORDER # , handed me the box with LID UNATTACHED, AND NO BAG ) until I asked for one 😒.
- SMSebastian MartinAug 16, 20255.0It was a awesome shoe shopping experience. To bad that the one in Ft Laud. FL. closed. I found a great pair of running shoes and donated the old ones I had.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What types of products can I find at DSW Designer Shoe Warehouse in Cincinnati?
DSW Cincinnati offers over 25,000 pairs of designer shoes for men, women, and kids, as well as handbags, jewelry, and accessories from top brands like Nike, Cole Haan, and TOMS.
What are the store hours for DSW Designer Shoe Warehouse in Cincinnati?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does DSW Cincinnati offer in-store pickup or delivery services?
DSW Cincinnati offers in-store pickup but does not offer delivery services.
Is self checkout available at DSW Designer Shoe Warehouse in Cincinnati?
Yes, self checkout is now available at this location for a faster and more convenient shopping experience.
What payment options are accepted at DSW Designer Shoe Warehouse?
DSW accepts various payment methods including American Express, Visa, MasterCard, Discover, cash, and mobile payments such as Apple Pay, Android Pay, Samsung Pay, and contactless payments.
Does DSW Cincinnati have any loyalty or rewards programs?
Yes, DSW offers a free Rewards program called DSW Rewards, providing members with certificates, offers, and other perks.
Can I donate shoes at DSW Designer Shoe Warehouse?
Yes, DSW Cincinnati provides a shoe donation service to support community initiatives.
Which nearby stores can I visit along with DSW at Rookwood Commons?
Nearby stores include Ulta Beauty for cosmetics and hair supplies, Jos. A. Bank for men's clothing, and Old Navy for clothing including children's apparel.
Are there nearby fitness or wellness options around DSW Cincinnati?
Yes, you can visit CycleBar Hyde Park and Ridetribe for cycling classes, or Yoga Alive Rookwood for yoga sessions nearby DSW at Rookwood Commons.
Where can I grab food or coffee after shopping at DSW in Cincinnati?
Consider stopping by WFM Coffee Bar for coffee and tea, Genji Sushi Cincinnati for Japanese cuisine, or Qdoba for Mexican fast food, all located near Rookwood Commons where DSW is.