Our typical production timeline is 7-10 business days after order approval. For customers with urgent needs, we offer expedited services that can reduce production time to 3-5 business days, though additional fees may apply.
Do you offer custom designs?
We do provide custom design services. Our experienced design team can collaborate with you to create unique awards that meet your specific requirements. We encourage you to contact us directly to discuss your custom design needs in detail.
What materials do you use for your awards?
We employ a range of premium materials in our award production, including acrylic, crystal, glass, wood, and metal. The material selection depends on the award design and customer preferences. Each material offers its own unique aesthetic qualities and durability.
Can i see samples before placing an order?
Absolutely. We have a showroom at our Cincinnati, OH location where you can view an extensive range of sample awards and plaques. We can also provide digital images or catalogs of our products upon request, allowing you to make an informed decision before placing your order.
Do you offer engraving services?
Indeed, we offer professional engraving services to personalize awards and plaques. Our advanced engraving equipment allows us to engrave on various materials with high precision. We can accommodate text and logo engravings to suit your specific requirements.
Do you buy or accept old trophy donations?
Currently, our company doesn't purchase used trophies or accept donations of old awards.