Certified by Watches of Switzerland • Mar 01, 2026
Reviews
4.8
517 reviews
5 stars
490
4 stars4
3 stars1
2 stars4
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for their professionalism, knowledge, and attentiveness, with specific mentions of employees like Robin, Keegan, and Dino providing exceptional service.
Shopping Experience
Many customers reported a pleasant and welcoming shopping atmosphere, highlighting the lack of pressure during the buying process and the personalized attention received.
Product Knowledge
Customers appreciated the staff's extensive knowledge about watches, with several reviews noting the expertise of sales associates like Raul and Luke in guiding their purchases.
Mixed Experiences
While many reviews are positive, there are notable complaints regarding service inconsistencies, particularly in high-pressure situations or when dealing with repairs.
CS
Chris Swemba
Feb 13, 2026
5.0
I had a wonderful shopping experience at this location. The whole staff and especially Luke the Rolex Manager provided Attentive and professional service, which my wife and I very much appreciated We will be shopping with them again!
JJ
J
Feb 13, 2026
1.0
Walked in. Stared longingly at a Grand Seiko watch I was interested in buying, to mark the date marrying my wife, for a few minutes, watched a sales associate get free from another customer, walk past me and talk to someone else, avoiding all eye contact with me. I guess I wasn’t dressed the part of someone looking to buy a $10,000 watch. Left. Bought the watch online from a different retailer.
SS
smellsfishy
Feb 11, 2026
5.0
Hands down the best luxury watch experience I’ve ever had thanks entirely to Luke and Keegan at Watches of Switzerland. These two are absolute rockstars: incredibly knowledgeable, genuinely enthusiastic, and patient beyond belief. They listened to exactly what I wanted, shared their expertise without any pressure, and made the whole process feel exciting instead of overwhelming. Luke’s attention to detail and Keegan’s infectious passion turned what could’ve been a quick transaction into an unforgettable experience. If you want top-tier service from people who truly love what they do, ask for Luke and Keegan you won’t be disappointed. 5+ stars!
JM
J.D. McCoy
Feb 7, 2026
5.0
Keegan was great! He explained the history of the watches, and he was very knowledgeable about the Cartier brand itself. I would come back and buy from him again!
ER
Eric Ramsey
Jan 24, 2026
1.0
why y’all close rolex down that was leveling cincinnati up people just wasn’t affording it especially if yall could have been having presidential rolex them ones that go for fifty thousand then the ones that go for 35000 then cheaper ones but the city was going to aj from queen city jeweler and pawn and queen city jeweler is a pawn shop majority of them though so that really wasn’t helping cincinnati and closing saks down isn’t helping cincinnati as well and that’s making cincinnati people put less drip on because louis vuitton and gucci don’t sell pants and other belts and socks and underwear and undershirts and etc and closing down tory burch wasn’t cool either that wasn’t helping cincinnati just taking everything away and ain’t relocated and taking away other things ain’t been cool either and the mall isn’t making that feel come in the mall how it use to be before march of 2022 and 2021 in fact the mall was different after 2021 that makes me think bad luck is around when the mall can’t have it feeling excited and things because i know how it’s gone feel to go to the mall it’s like there’s no way i can act normal but i be wishing i had more money to spend in the mall before 2021 definitely before march of 2022 and i really don’t be nothing but sad now and i give y’all no stars if I could yall going to hell it’s not clean in here
Frequently Asked Questions About Watches of Switzerland
What is the address of Watches of Switzerland in Cincinnati?
Watches of Switzerland is located at 7875 Montgomery Road, Suite #52, Cincinnati, OH 45236, USA.
What are the store hours for Watches of Switzerland?
Watches of Switzerland is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 11:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Watches of Switzerland offer in-store shopping options?
Yes, Watches of Switzerland offers in-store shopping.
Is there wheelchair accessible parking available at Watches of Switzerland?
Yes, wheelchair accessible parking is available at Watches of Switzerland.
How can I contact Watches of Switzerland by phone?
You can reach Watches of Switzerland by phone at +1 513-822-2781.
Where can I shop online for Watches of Switzerland products?
You can shop online at https://www.watchesofswitzerland.com.
What nearby places can I visit after shopping at Watches of Switzerland?
After shopping at Watches of Switzerland, you can visit nearby places like Great American Cookies for desserts, Bluemercury day spa for relaxation, or Chipotle Mexican Grill for a quick meal.
Are there other fashion and clothing stores near Watches of Switzerland?
Yes, nearby clothing stores include Garage, Free People, RH Cincinnati, Evereve, White House Black Market, Destination Maternity, LOFT, Ann Taylor, and Anthropologie.
Can I find shoe stores near Watches of Switzerland?
Yes, Foot Locker, JD Sports, and Champs Sports are shoe stores located near Watches of Switzerland.
What shopping centers or malls are close to Watches of Switzerland?
Watches of Switzerland is near Kenwood Towne Place shopping center, which offers various shops and dining options.
Brand Certified Facts from Watches of Switzerland
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Certified March 01, 2026Yext Knowledge Graph
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