Brand Certified
JCPenney
4.2(1445 reviews)
Certified by JCPenney • Feb 22, 2026
Business Details
4300 Tuscarawas St W, Canton, OH
44708, United States
Certified by JCPenney • Feb 22, 2026
(330) 477-8111
Certified by JCPenney • Feb 22, 2026
https://www.jcpenney.com/locations/oh/canton/clothing-stores-canton-oh-1853.html
Certified by JCPenney • Feb 22, 2026
About
Certified by JCPenney • Feb 22, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Canton, OH location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Feb 22, 2026
Hours
Certified by JCPenney • Feb 22, 2026
Reviews
4.2
1,445 reviews
5 stars
806
4 stars
344
3 stars
155
2 stars
58
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff performance is mixed; while some customers praised friendly and helpful associates, others reported rude or unhelpful service.
Store Atmosphere
The store's atmosphere received criticism for being hot and outdated, with some customers noting cleanliness issues, particularly in restrooms.
Product Selection
Customers appreciated the variety and selection of clothing, though some expressed disappointment in the availability of certain sizes and styles.
Checkout Experience
Many reviews highlighted long wait times at checkout and issues with staff knowledge, leading to frustration among customers.
Pricing and Sales
Customers generally found good deals and competitive pricing, although some noted discrepancies between marked prices and what was charged at checkout.
- BBBecky Bungard1 day ago4.0I'm so glad this store stayed where it is. I love there variety of clothes.
- JCJohn C4 days ago1.0Google tracker is inaccurate. Never visited and thats why a 1 star
- MGmike gingerichFeb 9, 20265.0Nice store
- CPCiara PolidoroJan 24, 20265.0Had a christmas return. Decided to look around. Stand alone store. Big store not crowded. All pink sticker items were $5. Spent $50. Good atmosphere. Friendly cashiers. Great deals if I had all day to actually look. Almost got the Penny's card too. Would definitely recommend this Penny's. Has a upstairs too.
- JMJonathan MagyarJan 9, 20261.0Waited in front on a cashier for over a minute she looked at me 3 times and didn't ring me out
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Canton, OH?
JCPenney Canton offers kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the store hours for JCPenney in Canton, OH?
JCPenney is open Monday to Thursday and Sunday from 11:00 AM to 7:00 PM, Friday from 10:00 AM to 8:00 PM, and Saturday from 10:00 AM to 9:00 PM.
Does JCPenney Canton offer curbside pickup and free shipping?
Yes, JCPenney offers both free shipping and curbside pickup services for your convenience.
What payment methods are accepted at JCPenney in Canton?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa as payment options.
Is JCPenney in Canton wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Can I find other related stores or services near JCPenney in Canton?
Nearby places include JCPenney Optical for eyewear, Hair By Bree Halsey and Sally Beauty for hair and beauty supplies, and Domino's Pizza and Chipotle Mexican Grill for dining options.
Where is JCPenney located in Canton for easy shopping access?
JCPenney is located at 4300 Tuscarawas St W, inside the Canton Centre Mall, offering convenient access to various other stores and services.
Are there dining options near JCPenney where I can eat before or after shopping?
Yes, nearby dining options include Domino's Pizza, Chipotle Mexican Grill, and Penn Station East Coast Subs, ideal for grabbing a meal during your shopping trip.
What other clothing and accessory stores are close to JCPenney in Canton?
Nearby clothing and accessory stores include Rainbow Shops, rue21, Five Below, and Hibbett Sports, providing additional fashion and sporting goods choices.
How can I contact JCPenney Canton for inquiries or customer service?
You can reach JCPenney Canton by phone at +1 330-477-8111 or toll-free at +1 800-322-1189, or visit their website for more information.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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