Business Details
About
Toy StoreToys
The LEGO® Store Beachwood brings creativity to life for kids and kids-at-heart! Visit our toy store to discover a huge selection of LEGO sets, minifigures and gifts, with extra help from our knowledgeable Brick Specialists. From LEGO Star Wars™ sets to LEGO sets for adults, we’ve got plenty of options for fans of all ages! Looking to get extra creative? Design your own personalized LEGO minifigures at the Build a Minifigure station, or check out the LEGO Pick a Brick wall to find all the pieces you need to bring your next idea to life. We’re always working on fun new activities to inspire creative play, so be sure to ask about what exciting LEGO events are coming soon to our store!
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
530 reviews
5 stars
434
4 stars
76
3 stars
10
2 stars3
1 star7
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and knowledgeable, providing excellent customer service.
Product Availability
While many customers appreciate the selection, some express frustration over stock shortages, especially during peak seasons.
Store Experience
The store is noted for its clean environment and engaging atmosphere, making it enjoyable for both kids and adults.
Event Management
There are complaints regarding the management of events, particularly the Build a LEGO event, where customers felt misled about timing and availability.
Pricing Concerns
Customers frequently mention the high prices of LEGO products, with some feeling that affordability is an issue.
- BSBret Smith3 days ago5.0Quite the variety of both kits as well as individual pieces.
- KDKenny DuggerOct 18, 20255.0The employees here are great and ALWAYS helpful!! Fun to nerd out with other nerds.
- MCMichael CortesSep 1, 20255.0As great as you expect from a LEGO store
- MMMichelle MayAug 18, 20255.0Great experience. Caleb was a great help!
- TBThomas BagolaAug 15, 20255.0Always a great stop
Frequently Asked Questions About The LEGO® Store Beachwood
How do I sign up for the LEGO VIP Program?
If you drop by one of our awesome LEGO® Stores, you can become a LEGO® VIP member right there and then. Just ask one of our Brick Specialists to sign you up and they’ll be happy to help. After you sign up in-store, you’ll receive a welcome email with instructions for completing your registration. After your registration is complete, you’ll receive an email with a link to your new digital card. LEGO VIP Points can be earned on purchases from LEGO stores and from our online shop.
How do I redeem my VIP Points?
Once you’ve earned points, visit your VIP account on LEGO.com where you can choose to redeem a voucher for either online or in-store shopping!
Do you price match other retailers?
We strive to offer fair and consistent pricing in our stores and online. We can’t price match, however, as Stores and the LEGO® Shop sometimes run different promotions and discounts. Happy shopping!
What do I do if my set is missing a piece or if I lost a piece?
You can visit our store to see if your missing piece is available to buy from Pick-A-Brick wall. Or, request a free replacement piece to be shipped straight to your door by visiting LEGO.com and navigating to 'Help' and then 'Replacement Parts'.
How much does it cost to visit at LEGO store?
All of our LEGO Stores are free to enter.
Can I buy individual bricks?
If you want to buy individual pieces to build something unique, check out our Pick-a-Brick wall! Each store has something different, and the bricks change all the time! We hope you’ll stop by soon to see what’s new!
The set I want is out of stock, when will you have more?
While we don’t have an exact date for when sets will be available again, you can search for a set at LEGO.com and sign up for in-stock notification emails to be one of the first to know!
How do I check if the set I want is in stock at your store?
Visit LEGO.com, search for the set you want, and on the product page click ‘Check Store Stock’ to see if this item is available at our store! Or, give us a call and we’d be happy to help!
Do you sell Gift Cards?
Yes, we sell LEGO® Gift Cards! Just stop by and we'd be happy to help, or visit LEGO.com to buy an e-gift card! LEGO® Gift Cards can be given in any amount up to $500.
How do I find out how much a set, gift or toy costs?
Our prices are the same in stores and online, so visit LEGO.com and search for the item you want for more information!
Can I return a LEGO set I ordered online to a LEGO Store?
If the total value of the unopened set is under $200, you can return your unopened LEGO set to any of our LEGO Brand Retail stores with your original shipping confirmation email or receipt dated within 90 days, and we'll give you a full refund in form of store credit or a gift card. If your unopened set is over $200, simply return your unopened LEGO set to the address listed on your packing slip.
How can I become a LEGO® VIP member at The LEGO® Store Beachwood?
You can sign up for the LEGO® VIP Program in-store by asking one of our Brick Specialists. After signing up, you'll receive emails with instructions and a link to your digital VIP card.
How do I redeem my LEGO® VIP Points?
Redeem your VIP Points by visiting your VIP account on LEGO.com to choose a voucher for online or in-store shopping.
Can I buy individual LEGO bricks at The LEGO® Store Beachwood?
Yes, you can buy individual pieces at our Pick-a-Brick wall, which changes frequently to offer new bricks for your creations.
What are the store hours for The LEGO® Store Beachwood?
We are open Monday to Saturday from 11:00 AM to 8:00 PM and Sunday from 12:00 PM to 6:00 PM.
Is there a fee to visit The LEGO® Store Beachwood?
No, all LEGO Stores, including our Beachwood location, are free to enter.
What payment options are accepted at The LEGO® Store Beachwood?
We accept Android Pay, Apple Pay, cash, Mastercard, and Visa for your convenience.
Can I return an online LEGO set purchase to The LEGO® Store Beachwood?
Yes, if the unopened set is valued under $200 and within 90 days, you can return it to any LEGO Brand Retail store with your receipt for a full refund as store credit or gift card.
Are there other stores near The LEGO® Store Beachwood where I can shop?
Yes, nearby stores include Banana Republic, H&M, and The Children’s Place, offering a variety of clothing and accessories to complement your visit.
What nearby places can I visit for dining before or after shopping at The LEGO® Store Beachwood?
You can enjoy meals at Charleys Cheesesteaks and Ellie-May's Gourmet Cookies, both located nearby for convenient dining options.
How can nearby services like the AT&T Store or Mobile Xpress benefit me when visiting The LEGO® Store Beachwood?
Nearby services like the AT&T Store and Mobile Xpress provide mobile phone accessories and repair, making it easy to take care of your tech needs while you shop LEGO® products.