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Brand Certified

JCPenney

4.2
(1253 reviews)

Business Details

3742 Brookwall Dr, Akron, OH
44333, United States
(330) 670-9137

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Akron, OH location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
3742 Brookwall Dr, Akron, OH
44333, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 7:00 PM

Reviews

4.2
1,253 reviews
5 stars
657
4 stars
335
3 stars
142
2 stars
44
1 star
75
  • AN
    Alex Nevermind
    2 days ago
    1.0
    Placed an order on JCP.Com and they shipped to the wrong address. Customer service is non-existent, could not provide support to change the delivery address. Poor customer service!
  • SB
    Steven Barnett
    Apr 29, 2026
    5.0
    Had a fun photo shoot! Great photographer.
  • PC
    Pamela Woodall Caine
    Apr 18, 2026
    5.0
    Got a great bargain, however store was busy, but service was efficient
  • RM
    Roland Mulligan
    Apr 5, 2026
    4.0
    This JCP is a large store with just about everything but furniture and appliances, and newly renovated. Its a bit out of the main shopping areas, but has plenty of free parking and regular clearance sales up to 80% off.
  • CP
    Chuck Perino
    Mar 18, 2026
    1.0
    I ordered custom blinds. And verified 2 times before placing order of the size i was ordering because they are custom fit. The blinds arrived the wrong size. Penny acknowledged the mistake the new blinds were correct. I was told to return the first set to the store. I brought them to the return counter and the staff that has no knowledge of the situation said I could not return them and would not let me explain the situation without interruptions. Every one in that dept, Just rude on evey level, not one of them knew their job or how to do the return. According to the reviews they know how to loose customers very well. Im done with Penny's and will never shop at Penny's again. Stores need customers more then customers need Stores like this.

Frequently Asked Questions About JCPenney

What types of products can I find at JCPenney in Akron, OH?

JCPenney offers a wide variety of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the operating hours for JCPenney in Akron?

The store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Brand Certified Facts from JCPenney

This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 03, 2026Yext Knowledge Graph
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