Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Akron, OH location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,224 reviews
5 stars
641
4 stars
331
3 stars
140
2 stars
44
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; many customers praised friendly and helpful employees, while others reported rude service and poor handling of issues.
Store Experience
Customers generally found the store clean, organized, and well-stocked, although some noted it could use upgrades and better maintenance.
Pricing and Sales
Many customers appreciated the good deals and sales available, but some expressed concerns about high prices on certain items.
Online Order Issues
Several reviews highlighted problems with online orders, including difficulties with pickups and customer service responses.
Product Quality
Customers reported satisfaction with clothing quality, but there were complaints about specific items and return policies.
- SWSharon WokojanceNov 16, 20255.0There was a very helpful employee named Autumn that helped us find some things we were looking for and helped us save some money by getting the jcpenny card... super awesome trip. Very nice lady.
- DMDylan McclureOct 28, 20254.0Good quality clothes, good deals and prices. Not the jcp you knew in the 90s!
- SSSWOct 22, 20254.0The people who were working at this were very attentive and helpful.
- SMSamantha MockusOct 8, 20255.0It's still alive I had no idea
- TNT. NizzleOct 4, 20255.0Heavy shoppers
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Akron, OH?
JCPenney offers a wide variety of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the operating hours for JCPenney in Akron?
The store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney in Akron provide curbside pickup and in-store shopping?
Yes, JCPenney in Akron offers both curbside pickup and in-store shopping options.
Which payment methods are accepted at the JCPenney Akron store?
They accept American Express, Check, Discover, Mastercard, and Visa cards.
Is JCPenney in Akron wheelchair accessible?
Yes, this location has a wheelchair accessible entrance and public restrooms.
Can I find beauty and skincare products at JCPenney?
Yes, JCPenney Beauty offers skincare, makeup, and beauty deals. Also, Sephora inside JCPenney is nearby for more beauty products.
What nearby dining options are available if I want to eat before or after shopping at JCPenney?
You can enjoy meals at nearby restaurants like Kintaro Sushi and Hot Pot, Kintaro All You Can Eat Sushi & Hot Pot, Yellow Tail Seafood Sushi Buffet Bar & Lounge, Lizardville Beer and Whiskey Bar, and Winking Lizard Copley.
Are there other shopping options near JCPenney in Akron?
Yes, nearby you can find DXL Big and Tall for men's clothing, Levin Furniture, Staples for office equipment, Cost Plus World Market and World Market for home goods, and Clothing Warehouse for discount shopping.
Where can I find mailing and delivery services near JCPenney?
Nearby mailing and courier services include Amazon Locker - Irsa, UPS Access Point location, MSR Starr Transport & Logistics, and UPS Alliance Shipping Partner.
Does JCPenney offer any exclusive brands for clothing and home products?
Yes, the store offers exclusive brands like St. John’s Bay, Liz Claiborne, Arizona, and Okie Dokie for apparel and home products.