Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Akron, OH location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,238 reviews
5 stars
649
4 stars
333
3 stars
141
2 stars
44
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while many customers praised the helpfulness and friendliness of employees, there were several complaints about rude service and poor handling of issues.
Store Condition
The store is generally reported as clean, organized, and well-stocked, although some customers noted areas needing improvement.
Pricing and Sales
Customers appreciate the good deals and sales available, but some expressed concerns about high prices on certain items.
Online Experience
There are significant complaints regarding the online order process, including issues with order pickups and customer service responses.
- MDMaria DerschJan 3, 20264.0Overall I like the store I didn't even realize that JCPenney's was still open. While I was really surprised that a JCPenney's was even open near me I was even more surprised that there weren't very many good sales at this location. The week before we were at the location in Ontario Ohio and found some amazing deals after Christmas and got a set of pots and pans for under $60 the service was in great it either store there was nobody really friendly warm and welcoming and nobody available to help but I got a couple of things I was looking for just did not get to pay the price that I expected to. I'm sure I would find and did find better prices at Burlington and also TJ Maxx
- SRSandra RichardsDec 31, 20255.0So far pennys has been good to me. If I buy something to big or to small or just didn't like they have been great about returning things. I get discount coupons regularly with fair amounts on them or% off coupons. I love this store, but to far for me to go on regular visits. I have medical conditions that prevent this. I wish the were close again
- LDLorri DyeDec 27, 20255.0The Montrose store is nice, clean, and well stocked. Our cashier was Skye and she was so nice!
- WFWayne FincherDec 22, 20251.0I was there Monday December 22nd at 9:30pm. I approached the checkout. There was only the person being checked out and no one else in line. The cashier actually had the audacity to tell me to go back to the end of the corral. I was like, why? Is this a security concern? Nope, my line starts over there. You know what, I got out of that line and placed my order on Amazon. I won't bother coming back here to this store.
- JSJD StarDec 20, 20255.0How many JCPenny's are left in the world? This one is very nice and well stocked. A Great big and tall selection. Worth the drive
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Akron, OH?
JCPenney offers a wide variety of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the operating hours for JCPenney in Akron?
The store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney in Akron provide curbside pickup and in-store shopping?
Yes, JCPenney in Akron offers both curbside pickup and in-store shopping options.
Which payment methods are accepted at the JCPenney Akron store?
They accept American Express, Check, Discover, Mastercard, and Visa cards.
Is JCPenney in Akron wheelchair accessible?
Yes, this location has a wheelchair accessible entrance and public restrooms.
Can I find beauty and skincare products at JCPenney?
Yes, JCPenney Beauty offers skincare, makeup, and beauty deals. Also, Sephora inside JCPenney is nearby for more beauty products.
What nearby dining options are available if I want to eat before or after shopping at JCPenney?
You can enjoy meals at nearby restaurants like Kintaro Sushi and Hot Pot, Kintaro All You Can Eat Sushi & Hot Pot, Yellow Tail Seafood Sushi Buffet Bar & Lounge, Lizardville Beer and Whiskey Bar, and Winking Lizard Copley.
Are there other shopping options near JCPenney in Akron?
Yes, nearby you can find DXL Big and Tall for men's clothing, Levin Furniture, Staples for office equipment, Cost Plus World Market and World Market for home goods, and Clothing Warehouse for discount shopping.
Where can I find mailing and delivery services near JCPenney?
Nearby mailing and courier services include Amazon Locker - Irsa, UPS Access Point location, MSR Starr Transport & Logistics, and UPS Alliance Shipping Partner.
Does JCPenney offer any exclusive brands for clothing and home products?
Yes, the store offers exclusive brands like St. John’s Bay, Liz Claiborne, Arizona, and Okie Dokie for apparel and home products.