The AX Armani Exchange Yonkers Cross County Shopping Center store is the full embodiment of the brand's metropolitan, urban spirit. In this vibrant, modern space, you can get inspired by the new season's trends and latest men's and women's clothing collections, as well as bold shoes and accessories that will add the perfect finishing touch to any look.
I was gifted a hoodie for Christmas that I really liked. It fit well overall, but the sleeves were just slightly short, so I went to the store to exchange it for a size up. Unfortunately, there were no XLs available. I asked whether the online price would match the in-store purchase price and was told it would, which was great.
I then asked if an associate could check online availability for the size I needed. I was initially told I’d have to check myself… until moments later, she somehow was magically able to check and confirmed that XLs were available online. However, I was told the store couldn’t order it for me, so I’d have to do that on my own. Fair enough.
Like any one else would, I returned the hoodie and asked for the name of the item so I could find it online. Instead, I was told to take a picture of the tag and sent on my way. Unfortunately, the style number on the tag was useless, and after digging through the website myself, I finally found the hoodie to see that every size except XS was sold out.
Pretty frustrating to lose out on a hoodie I genuinely liked…especially since it was a gift that ultimately went to waste. At the end of the day the only outcome would’ve been to return it so I’m not so upset about that. The service was the problem. A bit more consistency or actual assistance would’ve gone a long way. And I truly do appreciate her trying to help, but honestly, no help would’ve been better than bad help.
MH
Michael Holland
Nov 5, 2023
1.0
Customer service was absolutely terrible. They make it impossible to shop there because if you touch a piece of clothing to check the size, they'll make it so uncomfortable you'll want to leave. Go to Armani in the outlets in Woodbury commons. You won't get harrasssed by the employee's there. It's a way better store.
Frequently Asked Questions About AX Armani Exchange
What types of products can I find at AX Armani Exchange in Yonkers Cross County Shopping Center?
You can find men's and women's clothing, shoes, leather goods, accessories, watches, jewelry, swimwear, and underwear at AX Armani Exchange Yonkers Cross County Shopping Center.
What are the opening hours for AX Armani Exchange at Cross County Shopping Center?
The store is open Monday to Saturday from 10:00 AM to 9:30 PM, and Sunday from 11:00 AM to 7:00 PM.
Does AX Armani Exchange in Yonkers offer delivery services?
Yes, AX Armani Exchange offers home delivery services.
Is AX Armani Exchange located in a safe and inclusive environment?
Yes, the store welcomes the LGBTQ community and is a transgender safe space.
Can I pay with credit cards at AX Armani Exchange in Yonkers?
Yes, the store accepts credit card payments.
Where is AX Armani Exchange located within Yonkers?
AX Armani Exchange is located at 2010 Mall Walk, Cross County Shopping Center, Yonkers, NY 10704, USA.
What is the contact number for AX Armani Exchange at Cross County Shopping Center?
You can contact the store at +1 914-375-7050.
Which nearby stores can I visit along with AX Armani Exchange at Cross County Shopping Center?
Nearby stores include Michael Kors, GUESS, and Hollister Co., offering a variety of fashion and accessories options.
Are there dining options near AX Armani Exchange in the shopping center?
Yes, BGR The Burger Joint is nearby, offering American fast food like burgers, ideal for a meal before or after shopping.
How can nearby stores like Michael Kors complement my visit to AX Armani Exchange?
Michael Kors, a womenswear and fashion accessories store near AX Armani Exchange, can complement your shopping by offering additional stylish clothing and accessories options.