Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Williamsville, NY location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
653 reviews
5 stars
371
4 stars
148
3 stars
87
2 stars
26
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, with specific mentions of employees going above and beyond.
Store Condition
The store was generally reported as clean and organized, but some customers noted it felt outdated and in need of renovation.
Product Selection
Feedback indicated a mixed experience with product availability, with some customers finding great deals while others were disappointed by limited options.
Checkout Experience
Several reviews highlighted long wait times at checkout due to insufficient staff, impacting the overall shopping experience.
Sales and Pricing
Customers appreciated the frequent sales and discounts, although some felt prices were still high for certain items.
- SWSusan WittrockJan 4, 20264.0Very empty. Hope they stay open.
- CMCharles MichelDec 18, 20254.0Always a great place to shop
- MNMike NewtonDec 17, 20255.0The manager and team will always have my absolute respect. Yesterday, my Aunt fell and broke her arm. The kindness, professionalism and just being good people really helped and honestly they all deserve awards and praise!!! I am thankful and no words can describe this world needs people like this staff.
- JCJennifer ComstockOct 17, 20255.0Very helpful.
- EBEd BrownSep 14, 20253.0With a bit of a mind flip, you're into a time slip. And nothing, can ever be the same. An anchor store for a mall that's long gone away. Nice, bright, clean, picked up and put away. But, as with any retail interaction these days, most employees are polite and pleasant but there's always that one whose day you are ruining by breathing in their presence.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Williamsville, NY?
JCPenney offers a wide variety of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Williamsville?
The Williamsville JCPenney is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does JCPenney offer curbside pickup and free shipping?
Yes, JCPenney offers both curbside pickup and free shipping for many of their products.
Which payment methods are accepted at JCPenney Williamsville?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa for payments.
Does the Williamsville JCPenney store have wheelchair accessible entrances and public restrooms?
Yes, the store has wheelchair accessible entrances and public restrooms for customer convenience.
Are there any beauty stores near JCPenney where I can shop for skincare and makeup?
Yes, Sephora inside JCPenney is nearby and offers a variety of skincare and makeup products, making it easy to explore beauty deals during your visit.
Where can I park when visiting JCPenney at Eastern Hills Mall?
Customers can use the Parking at Eastern Hills Mall, which offers convenient parking options close to JCPenney.
Are there any dining options near JCPenney in Williamsville?
Yes, Mooney's Sports Bar & Grill and Tim Hortons are nearby, ideal for grabbing a meal or coffee before or after shopping.
Can I find other retail stores near JCPenney for additional shopping needs?
Yes, Bath & Body Works, Zumiez, and SHOE DEPT. are nearby retail stores offering a variety of products you might find interesting.
Does JCPenney in Williamsville offer clothing and shoes for men, women, and children?
Yes, the store sells clothing and shoes for men, women, and children, including exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie.