Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Williamsville, NY location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
647 reviews
5 stars
368
4 stars
146
3 stars
86
2 stars
26
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised friendly and helpful staff, there were notable complaints about rude employees and poor service experiences.
Product Selection
Customers expressed mixed feelings about the product selection, with some finding great deals and variety, while others noted limited options, especially in men's clothing.
Store Condition
The store was generally described as clean and organized, but some reviews mentioned a need for updates and improvements in the overall shopping environment.
Checkout Experience
Long wait times at checkout were frequently mentioned, with complaints about insufficient staff at registers leading to frustration.
Sales and Pricing
Many customers appreciated the sales and discounts available, although some felt prices were still high compared to expectations.
- JCJennifer ComstockOct 17, 20255.0Very helpful.
- EBEd BrownSep 14, 20253.0With a bit of a mind flip, you're into a time slip. And nothing, can ever be the same. An anchor store for a mall that's long gone away. Nice, bright, clean, picked up and put away. But, as with any retail interaction these days, most employees are polite and pleasant but there's always that one whose day you are ruining by breathing in their presence.
- MWMichele WainwrightAug 26, 20255.0I love this store the clothes are great and selection and the jewelry is the best.Live the purse and the pillows and kitchen appliances just a great store.Been shopping here for many years.
- RRRayAug 25, 20255.0Went to pick up an order and found some extra deals. Wyatt the sales associate was extremely friendly, greeting me when I walked in and nicely packaged my purchases. Above and beyond, exceptional customer service.
- BDBridget DanowskiAug 25, 20255.0I wanted to send in a review with the code on my receipt but I was so busy it was after the 7 day period and am no longer aloud to submit a review there. I recently bought my first house and went to JCP for curtains and Denise helped me and thank goodness she was there, she was so incredibly helpful. She helped me find the best curtains for every room. If it weren’t for her help I would not have gotten the correct amount for each window as well at the correct length. Thanks to her help all of my windows look great! I love the pleating of the curtains along with the quality and blackout feature for my bedroom. Thank you so much for your help Denise!
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Williamsville, NY?
JCPenney offers a wide variety of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Williamsville?
The Williamsville JCPenney is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does JCPenney offer curbside pickup and free shipping?
Yes, JCPenney offers both curbside pickup and free shipping for many of their products.
Which payment methods are accepted at JCPenney Williamsville?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa for payments.
Does the Williamsville JCPenney store have wheelchair accessible entrances and public restrooms?
Yes, the store has wheelchair accessible entrances and public restrooms for customer convenience.
Are there any beauty stores near JCPenney where I can shop for skincare and makeup?
Yes, Sephora inside JCPenney is nearby and offers a variety of skincare and makeup products, making it easy to explore beauty deals during your visit.
Where can I park when visiting JCPenney at Eastern Hills Mall?
Customers can use the Parking at Eastern Hills Mall, which offers convenient parking options close to JCPenney.
Are there any dining options near JCPenney in Williamsville?
Yes, Mooney's Sports Bar & Grill and Tim Hortons are nearby, ideal for grabbing a meal or coffee before or after shopping.
Can I find other retail stores near JCPenney for additional shopping needs?
Yes, Bath & Body Works, Zumiez, and SHOE DEPT. are nearby retail stores offering a variety of products you might find interesting.
Does JCPenney in Williamsville offer clothing and shoes for men, women, and children?
Yes, the store sells clothing and shoes for men, women, and children, including exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie.