Cole Haan is turning nearly a century of iconic footwear inside out. The name—synonymous with timeless style and detailed craftsmanship since 1928—has become a beacon of big thinking, channeling their storied heritage into inventive engineering of the future. By integrating purposeful technology into both modern and classic designs, the global lifestyle brand has further dedicated itself to enabling their extraordinary customers to look the part and feel the part, while pushing the limits on what shoes (and beyond) can do.
The company calls New York City and Greenland, New Hampshire home, but you can find Cole Haan everywhere.
It's one of the best shoe stores I go to. Growing up, it was either footlocker or Payless. Now that I need more professional shoes, I can get them here, which are very comfortable.
IL
Iris Lynn
Jul 17, 2025
1.0
I placed an order for two pair of shoes over the 4th of July weekend, and it took nearly two weeks for one of them to arrive. I called the store once or twice during that time to check on the status, and each time I was met with impatience—staff seemed eager to hang up and cut the conversation short.
When the shoes finally arrived, I was shocked to find they were clearly a returned, used pair—scuffed, worn, dirty on the button, and definitely not in new condition. This was meant to be a birthday gift for my husband, and instead I received someone else’s dirty return.
When I contacted the store about this obvious mistake on their end, I was told they couldn’t do anything unless I brought the shoes back in person. The problem? I don’t live in the area. So now, because of their error, I’m expected to go out of my way and be inconvenienced just to fix their mess.
Extremely disappointed with both the service and the handling of this situation. I will not be shopping here again.
Cole Haan is located at 125 Westchester Avenue, Suite 2270, White Plains, NY 10601, USA.
What are the store hours for Cole Haan in White Plains?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
What types of products can I find at Cole Haan White Plains?
You can find shoes, handbags, accessories like belts and sunglasses, and travel accessories including wallets, totes, and backpacks.
Does Cole Haan White Plains offer any special services?
Yes, they provide styling, shoe care, and fit advice services to customers.
Which payment methods does Cole Haan in White Plains accept?
They accept American Express, Cash, Check, Discover, MasterCard, Travelers Check, and Visa.
What brands or product collections does Cole Haan feature?
Cole Haan features brands such as OriginalGrand, ZeroGrand, Stitchlite, GrandPro, and Generation Zerogrand among others.
What is Cole Haan's official website and social media presence?
Visit their website at https://stores.colehaan.com/us/ny/white-plains/125-westchester-avenue.html, LinkedIn at https://www.linkedin.com/company/cole-haan, YouTube at http://youtube.com/@colehaan, Facebook at https://www.facebook.com/105191006229173, Instagram @Colehaan, and Twitter @colehaan.
What are some nearby stores to Cole Haan in White Plains where I can continue shopping?
Nearby you can visit Tory Burch for women's clothing and shoes, SIX:02 for additional shoe options, and Club Monaco The Westchester for men’s and women’s apparel.
Are there nearby places to grab food or coffee after visiting Cole Haan?
Yes, you can stop by Gregorys Coffee for a coffee break or check out Sugar & Spice for Indian cuisine and sweets, both located nearby.
What home and furniture stores are near Cole Haan in White Plains?
Near Cole Haan, you can find Crate and Barrel The Westchester, Arhaus, and Lovesac for home goods, furniture, and gifts.