Business Details
About
Toy StoreToysLEGO Company Limited
The LEGO® Store Palisades Center in West Nyack, NY brings creativity to life for kids and kids-at-heart! Visit our toy store to discover a huge selection of LEGO sets, minifigures and gifts, with extra help from our knowledgeable Brick Specialists. From LEGO Star Wars™ sets to LEGO sets for adults, we’ve got plenty of options for fans of all ages! Looking to get extra creative? Design your own personalized LEGO minifigures at the Build a Minifigure station, or check out the LEGO Pick a Brick wall to find all the pieces you need to bring your next idea to life. We’re always working on fun new activities to inspire creative play, so be sure to ask about what exciting LEGO events are coming soon to our store!
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
The LEGO® Store Palisades Center
3462 Palisades Center Dr, West Nyack, NY
10994, United States
Hours
Reviews
4.7
249 reviews
5 stars
197
4 stars
33
3 stars
12
2 stars2
1 star
5
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service.
Store Selection
Customers appreciate the wide variety of LEGO sets available, including hard-to-find items.
Store Environment
The store is noted for being clean, organized, and well-displayed, contributing to a pleasant shopping experience.
Customer Experience
Many reviews highlight enjoyable visits, fun activities for kids, and a welcoming atmosphere.
Mixed Feedback
While most feedback is positive, there are isolated complaints about customer service and management.
- OBOlive Biscuit6 days ago5.0This is my favorite Lego store in the whole world. The staff is always really kind and will always go out of their way to make sure you have a good experience!!
- MGMartin GamerDec 13, 20255.0This LEGO store LOCATION has been in business for decades, for good reason. It's consistently stocked with the most recently-released Lego sets (earlier than the Target also in Palisades Center), neat, presentable, and it has friendly, product-savvy staff. Worth going here to buy from Lego over the online store's convenience even.
- JWJay WongcaDec 10, 20255.0Was fun
- BBBrandon1sCoolNov 21, 20255.0I love Lego Star Wars I got the imperial star destroyer but I was a bit bum out that they was out of stock of the gingerbread AT-AT but the workers was very nice they help me got the Lego app and now next time I get a Lego set I get a $8.00 discount ☺️👍
- CLConnie LaneNov 5, 20255.0Great local Lego store. The staff is always very helpful and will discuss their pros and cons about sets of you ask them. Always well stocked and tends to gifts with purchase longer than any other store in the area.
Frequently Asked Questions About The LEGO® Store Palisades Center
How do I sign up for the LEGO VIP Program?
If you drop by one of our awesome LEGO® Stores, you can become a LEGO® VIP member right there and then. Just ask one of our Brick Specialists to sign you up and they’ll be happy to help. After you sign up in-store, you’ll receive a welcome email with instructions for completing your registration. After your registration is complete, you’ll receive an email with a link to your new digital card. LEGO VIP Points can be earned on purchases from LEGO stores and from our online shop.
How do I redeem my VIP Points?
Once you’ve earned points, visit your VIP account on LEGO.com where you can choose to redeem a voucher for either online or in-store shopping!
Do you price match other retailers?
We strive to offer fair and consistent pricing in our stores and online. We can’t price match, however, as Stores and the LEGO® Shop sometimes run different promotions and discounts. Happy shopping!
What do I do if my set is missing a piece or if I lost a piece?
You can visit our store to see if your missing piece is available to buy from Pick-A-Brick wall. Or, request a free replacement piece to be shipped straight to your door by visiting LEGO.com and navigating to 'Help' and then 'Replacement Parts'.
How much does it cost to visit at LEGO store?
All of our LEGO Stores are free to enter.
Can I buy individual bricks?
If you want to buy individual pieces to build something unique, check out our Pick-a-Brick wall! Each store has something different, and the bricks change all the time! We hope you’ll stop by soon to see what’s new!
The set I want is out of stock, when will you have more?
While we don’t have an exact date for when sets will be available again, you can search for a set at LEGO.com and sign up for in-stock notification emails to be one of the first to know!
How do I check if the set I want is in stock at your store?
Visit LEGO.com, search for the set you want, and on the product page click ‘Check Store Stock’ to see if this item is available at our store! Or, give us a call and we’d be happy to help!
Do you sell Gift Cards?
Yes, we sell LEGO® Gift Cards! Just stop by and we'd be happy to help, or visit LEGO.com to buy an e-gift card! LEGO® Gift Cards can be given in any amount up to $500.
How do I find out how much a set, gift or toy costs?
Our prices are the same in stores and online, so visit LEGO.com and search for the item you want for more information!
Can I return a LEGO set I ordered online to a LEGO Store?
If the total value of the unopened set is under $200, you can return your unopened LEGO set to any of our LEGO Brand Retail stores with your original shipping confirmation email or receipt dated within 90 days, and we'll give you a full refund in form of store credit or a gift card. If your unopened set is over $200, simply return your unopened LEGO set to the address listed on your packing slip.
How can I sign up for the LEGO VIP Program at The LEGO® Store Palisades Center?
You can become a LEGO VIP member by visiting The LEGO® Store Palisades Center and asking a Brick Specialist to sign you up. After signing up in-store, follow the instructions in the welcome email to complete your registration and receive your digital VIP card.
What options do I have to redeem LEGO VIP Points?
Once you have earned VIP Points, you can redeem them by visiting your VIP account on LEGO.com to get a voucher valid for online or in-store shopping.
Does The LEGO® Store Palisades Center price match other retailers?
No, The LEGO® Store Palisades Center does not price match other retailers as the store and the LEGO® Shop often have different promotions and discounts.
What should I do if my LEGO set is missing a piece or if I lost a piece?
Visit the store to check the Pick-A-Brick wall for your missing piece or request a free replacement to be shipped by visiting LEGO.com under 'Help' then 'Replacement Parts'.
Is there a cost to visit The LEGO® Store Palisades Center?
No, entry to all LEGO Stores including The LEGO® Store Palisades Center is free of charge.
Can I buy individual LEGO bricks at The LEGO® Store Palisades Center?
Yes, you can buy individual bricks from the Pick-a-Brick wall, which varies by store and changes frequently.
What are the opening hours for The LEGO® Store Palisades Center?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:30 PM, and Sunday from 11:00 AM to 7:00 PM.
Which payment methods are accepted at The LEGO® Store Palisades Center?
The store accepts Android Pay, Apple Pay, cash, Mastercard, and Visa.
What nearby dining options can I visit before or after shopping at The LEGO® Store Palisades Center?
You can enjoy meals or grab a drink at nearby places such as Red Crab Juicy Seafood and Bar, Stir Crazy Fresh Asian Grill, Joe's Crab Shack, Carlitos Tequileria, ISwirl Frozen Yogurt, BRAVO! Cucina Italiana, and Shah's Halal Food.
What entertainment options are close to The LEGO® Store Palisades Center?
Nearby entertainment includes AMC Palisades 21 cinema, Fun City arcade, Virtuality USA arcade, Exodrome USA amusement and water park, 7D Turbo Ride museum, Rope Course bridge attraction, and Omg Entertainment 2 video game store.
How can nearby stores complement my visit to The LEGO® Store Palisades Center?
While at the Palisades Center, you can explore shopping at nearby stores like Gold Mine Jewelers, Newbury Comics, Ily Clothing Stores, Vans shoe store, Teavana tea room, Glamour Couture boutique, Kinokuniya Bookstores, The Sleep Number Store mattress store, Aerie Store, and Chacos shoe store for a full shopping experience.