DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Feedback on staff was mixed; some praised helpfulness and friendliness, while others reported rudeness and poor service.
Store Cleanliness
The store was noted as clean by some, but others reported issues with dirtiness and lack of upkeep.
Product Selection
Customers expressed disappointment with the limited selection of shoes, particularly for men and specific sizes.
Pricing
Prices were frequently described as expensive, though many appreciated the clearance deals and discounts available.
JB
Judith Baines
3 days ago
5.0
Store is big and clean. Staff is very friendly.
MA
Mike Anderson
5 days ago
5.0
Went into dsw needed some help to find a pair of shoes for my wife a worker jess approached me and helped me and found the right shoe that i showed her in the picture
Clean store and very helpful workers
KK
Kerstin
Dec 27, 2025
4.0
The store is small with limited styles but the cashier I dealt with entirely made up for it. I wish I remembered her name. I was quite disappointed with the lack of winter boot options with a snow storm approaching but settled for the only one available in my size. Upon checkout, she eased my anxiety instantly. Without me asking, she looked up if available sizes for another boot I wanted were at other locations, she confirmed that the boots I selected would comfortable in the snow by looking up its description, she was friendly and extremely patient. I really appreciated her hospitality and felt much better leaving with my purchase. She's the only reason I gave more stars than the actual store deserved.