Madewell

Reviews

• KH

  Kait H

  Mar 24, 2024
  5.0
  I had a really wonderful customer service experience here. When I needed a different size of jeans help was gladly offered before I could even ask. I could hear the attendant helping many other customers too with a playful jolly… this mood made everyone’s shopping experience nice, I could tell, and I felt very comfortable and supported. In fact, I only went in to buy some belts and jewelry I had preselected online… but the natural, fun, and respectful nature of the stores mood I felt welcome to linger and browse. Because of this Madewell sold me three more pairs of jeans and sunglasses. I am actually very pleased with the purchase because the attendants helped me decide on the best fit of the jeans with some styling input. So I leave feeling happy to have gone, satisfied with my purchase, and convincing my sister she needs to go with me next. I suppose my message is that management should endlessly value their employees, and patrons can rest assured they’ll have a very pleasant and customized visit at this store.
• DF

  Danielle Rawleigh, FNP

  Feb 15, 2024
  5.0
  I absolutely LOVE going to Madewell! Obviously the clothes are beautifully made and they make me feel stylish. However, Tim and Nancy are the real magic at the store. They are SO helpful and always make sure I leave with clothes I feel confident in. On several occasions they have picked out items for me to try on that I would never have picked out myself but end up absolutely loving. They’re amazing at what they do! If you’re looking to elevate your wardrobe, this is the store you have to go to!