Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Victor, NY location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,004 reviews
5 stars
538
4 stars
269
3 stars
112
2 stars
38
1 star
47
What are people saying?
AI-generated from recent customer reviews
Pricing
Customers noted a mix of opinions on pricing, with some finding great deals while others felt prices were too high.
Customer Service
Feedback highlighted friendly and helpful staff, particularly in the returns department, but also noted issues with staff availability.
Store Organization
Many reviews mentioned poor organization and cleanliness in the store, making it difficult for customers to navigate.
Checkout Experience
Customers expressed frustration with the checkout process, citing long lines and difficulty finding registers.
Product Selection
There were mixed reviews on product selection, with some customers appreciating the variety while others felt it was dwindling.
- CPCynthia Paoli3 days ago4.0Purses were difficult to find, but worth it though! Awesome sale
- LMLauren MoussoJan 3, 20261.0Horrible customer service and good luck trying to return something without a receipt and then give you a fraction of the price the item is because someone purchased it apparently for that price without proof. $220 item and you get $70 back. Bankruptcy makes sense now they cant afford to reimburse people
- JDJohn DrewsDec 20, 20255.0Well prices and clean.
- CSChris SchenkDec 14, 20254.0My girl always has to stop by the clearance section whenever we are able to stop by a Penny's. They are few and far between anymore and always offer great deals when you look for them. But you have to look. Otherwise they are expensive.
- YYYep!Dec 7, 20255.0Judy at the Victor NY returns dept was nothing short of the best employee we have ever delt with! I’m not even kidding. This extremely pleasant person was amazing dealing with much more than I could have dealt with. You’re amazing Judy! 🏆
Frequently Asked Questions About JCPenney
What types of products can I find at the JCPenney Victor, NY location?
JCPenney Victor offers a wide selection of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the store hours for JCPenney in Victor, NY?
JCPenney is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney Victor offer curbside pickup or free shipping?
Yes, JCPenney offers both free shipping and curbside pickup options for customers at the Victor location.
What are the payment options available at JCPenney Victor?
You can pay at JCPenney Victor using American Express, Discover, MasterCard, Visa, and checks. Cash is not required.
Is JCPenney Victor accessible for customers with disabilities?
Yes, the store has a wheelchair accessible entrance and accessible public restrooms.
Are there any beauty-related stores within Eastview Mall near JCPenney?
Yes, nearby beauty-related stores include Sephora inside JCPenney, Nail Studio, Regis Salon, and bareMinerals Boutiques.
What shoe stores can I find near JCPenney at Eastview Mall?
Close to JCPenney, you'll find Foot Locker, Vans, Shoe Dept., Zumiez, and Tilly's at Eastview Mall for shoe shopping needs.
Are there jewelry stores near JCPenney where I can shop?
Yes, nearby jewelry stores include Icing, Icing by Claire's, and Zales, offering a variety of jewelry and bridal items.
Can I visit other clothing stores near JCPenney for more options?
Certainly! Other nearby clothing stores include American Eagle, Hollister Co., Aerie, Eddie Bauer, Bcbgmaxazria, and Aeropostale.
Are there any places to get refreshments or snacks near JCPenney at Eastview Mall?
Yes, you can enjoy treats at Marble Slab Creamery, Maggie Moo's ice cream shop, Nara Cafe for coffee and bakery items, and Auntie Anne's Pretzels.