Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 1075 Green Acres in Valley Stream, NY or shop the collection online.
Feedback on customer service is mixed; while some customers praised helpful staff, others reported rude and unprofessional behavior from employees and management.
Product Quality
Many customers appreciate the quality and style of the clothing, although some find prices to be high.
Store Organization
The store is generally described as clean and organized, but some customers noted issues with messy dressing rooms and limited stock.
Selection Variety
Customers expressed disappointment with the limited selection of sizes and styles available, often leading them to shop elsewhere.
Shopping Experience
Overall, the shopping experience is seen as enjoyable by many, but inconsistent customer service detracts from the experience for some.
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Is Express Green Acres Mall currently hiring?
Please visit https://www.express.com/g/careers/ to view and apply for open positions.
How can I contact Express customer service?
You can reach Express customer service at 1-888-397-1980 for comments, questions, and suggestions.
Can I return online orders to the Express store at Green Acres Mall?
Yes, online orders can be returned or exchanged within 30 days at any Express store, except Express Factory Outlet stores.
What are the operating hours of Express at Green Acres Mall?
Express is open Monday to Saturday from 11:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
What clothing sizes does Express offer?
Express offers women's sizes 00-14 and men's sizes XS-XL both online and in stores.
What payment methods are accepted at Express Green Acres Mall?
Express accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa cards. Mobile NFC payments and debit cards are also accepted.
Does Express at Green Acres Mall have wheelchair accessible entrance?
Yes, this Express location has a wheelchair accessible entrance.
What nearby stores can I visit for additional women's clothing options?
Nearby options include Victoria's Secret, Fashion To Figure, Aerie Store, Rainbow Shops, Charlotte Russe, and GBG, all offering women's clothing and accessories.
Where can I find mobile phone and electronic stores near Express at Green Acres Mall?
Nearby mobile phone and electronics stores include Wireless Zone, Verizon Authorized Retailer, Verizon, T-Mobile, Sprint Store, and The Fix for phone repair services.
Are there convenient places to shop for gifts and accessories near Express?
Yes, Things Remembered (gift shop), Piercing Pagoda (jewelry and piercings), and Jewelry Plaza are nearby for gift and accessory shopping.