kate spade new york is all about joy and modern sophistication. That's why we're the ultimate destination for purses, work totes, bucket bags, shoulder bags (and more!) that inject chic, polished ease into your everyday style. Our stores provide a luxury retail experience, offering unique styling and personal shopping. Drop in to see and shop the latest, from handbags to wallets, shoes, earrings and more. Visit us at 9090 Destiny USA Drive, Syracuse, NY 13204, or contact us at (315) 422-2581.
Frequently Asked Questions About Kate Spade Outlet
Does the Destiny USA location accept online returns?
Items purchased on Katespade.com may be returned or exchanged at a Kate Spade New York specialty shop (excluding airport and department stores).
Does the Destiny USA location accept online exchanges?
If you would like to exchange an item, you may do so free of charge within 30 days of receipt. All items are eligible for exchange in any Kate Spade New York specialty shop. Exchanges for select handbags, shoes, wallets and clothing items may be initiated online.
Does the Destiny USA location offer price adjustments?
Items purchased at full price, that are still in stock, are eligible for a one-time price adjustment if the item has been marked down within 7 days of the original date of purchase.
Final sale or items purchased using a promotion code or other discount aren't eligible for a price adjustment. See the specific promotion terms and conditions details.
For in-store purchases, please take your original receipt in to the store within 7 days of the original purchase date.
Does the Destiny USA location offer warranty returns?
For all manufacturing defects, we invite you to bring your item back to one of our shops. If you do not have a shop near you, please contact our customer service team and we will be happy to assist you. Please have your original proof of purchase when you call, email or stop by. If you choose to contact customer service via e-mail, please include:
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• Style number (can be found on the white tag inside the product)<br/>
• Photos of the item clearly showing the problem<br/>
• A copy of the proof of purchase (original receipt, gift receipt, or online order number)
How do I pick up my BOPIS (buy online pickup in store) order?
• When can I pick up my purchase?<br/>
You will receive an email when your order is ready for pickup, typically within three hours. If you ordered before 1 pm, your order will be ready for pick up the same day. If not, your order will be ready the next morning after store opening.<br/>
• What information do I need to pick up my order?<br/>
A copy of your order confirmation (on your phone is fine) and one of the following: a valid driver's license or passport.<br/>
• Where do I go when I arrive ?<br/>
Let any available associate know you are picking up an order and your items will be brought to the checkout counter, where your purchase can be completed.<br/>
• How long will the store hold my order for?<br/>
You have up to 48 hours to pick up your order. You can reach out to the store directly if you need to request an extension.<br/>
• I can't pickup my order right away. Can I request an extension?<br/>
Yes, you can reach out to the store to let them know what day and time is best for you to pick up your order. If you can't make it at all, our team can offer you other delivery options.<br/>
• How can I cancel or return my order?<br/>
If you would like to cancel or return your order, please refer to our return policy.
Do you accept Klarna in store?
You can setup apple pay or google pay for the Klarna digital credit card created on the Klarna app. For the stores accepting apple pay or google pay, the Klarna payment will be no different from any other contactless payment.
What types of products can I find at Kate Spade Outlet in Syracuse?
Kate Spade Outlet offers a variety of products including purses, work totes, bucket bags, shoulder bags, wallets, shoes, earrings and more, all with a focus on modern sophistication and chic style.
What are the store hours for Kate Spade Outlet at Destiny USA?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I return or exchange items purchased online at the Destiny USA Kate Spade location?
Yes, items purchased on Katespade.com can be returned or exchanged at the Kate Spade New York specialty shop at Destiny USA, excluding airport and department stores.
Does the Kate Spade Outlet accept Klarna for in-store payments?
Yes, customers can use Klarna via Apple Pay or Google Pay for a contactless in-store payment experience at Kate Spade Outlet.
Is Buy Online Pickup In Store (BOPIS) available at Kate Spade Outlet in Destiny USA?
Yes, BOPIS is available. You'll receive an email when your order is ready, usually within three hours, and you have up to 48 hours to pick it up at the store with proper identification and order confirmation.
What payment options are accepted at the Kate Spade Outlet in Syracuse?
The store accepts American Express, Cash, Discover, Klarna, Mastercard, PayPal, and Visa.
Are there any nearby jewelry stores if I want to explore more shopping options around Kate Spade Outlet?
Yes, customers can visit Pandora Jewelry and Gift-ology, which are nearby jewelry stores offering a variety of stylish accessories to complement your Kate Spade finds.
What nearby entertainment options are available around Kate Spade Outlet at Destiny USA?
For entertainment, you can visit WonderWorks Destiny, an amusement park and arts & entertainment venue, or enjoy racing and hobbies at Underground RC Raceway & Hobbies.
Where can I eat near the Kate Spade Outlet when shopping at Destiny USA?
Nearby, you can enjoy a meal at 'Pardon My Cheesesteak' or get a treat from 'Roll Roll Ice Cream', both offering great options to complement your shopping trip.
What are some nearby stores for sportswear and casual clothing at Destiny USA?
Athleta is one of the nearby clothing stores offering women's sportswear and casual clothing, perfect for active or everyday wear.