Brand Certified
Carhartt
4.7(588 reviews)
Certified by Carhartt • Mar 01, 2026
Business Details
1 Destiny USA Drive, Syracuse, NY
13204, United States
Certified by Carhartt • Mar 01, 2026
(315) 849-0817
Certified by Carhartt • Mar 01, 2026
https://stores.carhartt.com/ny/syracuse/1-destiny-usa-drive.html
Certified by Carhartt • Mar 01, 2026
About
Certified by Carhartt • Mar 01, 2026
Clothing StoreMen's Clothing StoreWomen's Clothing StoreChildren's Clothing StoreWork Clothes StoreCarhartt
The Carhartt store at Destiny USA opened its doors on May 1st 2013.
Destiny USA, previously known as the Carousel Center, is a six-story super-regional shopping and entertainment complex on the shores of Onondaga Lake. It is the sixth largest shopping center in the nation and the largest in the state of New York. The site of Destiny USA was formally Marley Scrap Yard, a brownfield site, which was surrounded by several square blocks of oil tanks, collectively named "Oil City". Just to the South of Destiny is the Franklin Square neighborhood that has been updated and modernized to preserve its industrial heritage.
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Carhartt • Mar 01, 2026
Hours
Certified by Carhartt • Mar 01, 2026
Reviews
4.7
588 reviews
5 stars
476
4 stars
63
3 stars
24
2 stars8
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Ernie, for being friendly, helpful, and knowledgeable, making shopping experiences enjoyable.
Product Quality
Many customers appreciated the quality and comfort of the clothing, especially t-shirts and jeans, although some found prices to be on the higher side.
Online Experience
Several customers reported significant issues with online orders, including incorrect items and poor customer service, leading to frustration and dissatisfaction.
Store Environment
The store atmosphere was described as welcoming and organized, contributing to a positive shopping experience.
- KFKelly Fortino3 days ago5.0Ernie was fantastic today in helping my son find the right pants for his trade. He was detailed in what my son’s needs were. Ernie provided excellent customer service.
- RRRickFeb 16, 20265.0Trevor Martin was very helpful he let us know how things run and made a great selection for us.
- KEKent EngelmannFeb 14, 20265.0Love the clothes sold here. T-shirts are my favorite. Good, quality feel and comfort. I also love the men's socks (they sell extra large to fit my size 14 feet), underwear and jeans. Jeans are a bit pricey, but feel great wearing them. The sales folks were very helpful and kind. Good people working here...makes it a pleasure to stop in and shop. Thanks
- LWLori WhiteFeb 11, 20265.0We recently went to Carhartt for some business purchases. Kaitlyn was patient, helpful, knowledgeable, and very pleasant. It was seriously the best customer service I think I have ever had! The 3 hour drive to get there was worth the trip! Kaitlyn represents Carhartt very well! I am encouraged to shop there more often.
- AMAunna MetelskyFeb 7, 20265.0Ernie was amazing!! so very much helpful and patient with us trying on so many pants! thank you Ernie and carhart associates for being so helpful!
Frequently Asked Questions About Carhartt
What are the store hours for Carhartt - Destiny?
Carhartt - Destiny is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sundays. The store is closed on holidays such as Thanksgiving, Christmas, and New Year's Day.
Where is Carhartt - Destiny located?
The store is located at 1 Destiny USA Drive in Syracuse, NY 13204, within the Destiny USA shopping complex.
What types of products does Carhartt - Destiny offer?
Carhartt - Destiny offers work clothes, men's, women's, and kids' clothing, flame-resistant clothing, outerwear, footwear, big and tall clothing, and high visibility clothing.
What payment methods are accepted at Carhartt - Destiny?
The store accepts AMERICANEXPRESS, ANDROIDPAY, APPLEPAY, CASH, CHECK, CONTACTLESSPAYMENT, DISCOVER, MASTERCARD, SAMSUNGPAY, and VISA.
Does Carhartt - Destiny wheelchair accessible?
Yes, Carhartt - Destiny has a wheelchair accessible entrance to accommodate all customers.
Does Carhartt - Destiny offer delivery or curbside pickup?
No, Carhartt - Destiny does not offer delivery or curbside pickup services at this time.
What are some dining options near Carhartt - Destiny?
Nearby dining options include Cajun Cafe, Sbarro (Italian pizza), Taco Bell (fast food), Koto Syracuse Japanese Steakhouse, Chicken Now, Aloha Krab Syracuse (seafood), Uno Pizzeria & Grill, Popeyes Louisiana Kitchen, Starbucks, and China Express.
Which nearby stores can I visit along with Carhartt - Destiny for clothing and accessories?
Nearby clothing and accessory stores include Burlington, Kay Jewelers, Lids (hat and fashion accessories), kate spade new york, Victoria's Secret, The Vault-Carousel Center, and Ann Taylor.
Is there entertainment or specialty shopping near Carhartt - Destiny?
Yes, nearby are Larger Than Life & Comics Toys, a comic books and bookstore, Scoozer at Destiny USA for motorcycle rentals, and Cuse Ink tattoo and piercing salon.
How can customers contact Carhartt - Destiny or find more information?
Customers can contact the store by phone at +1 315-849-0817 or email at destiny@carhartt.com. More information is available on their website at https://stores.carhartt.com/ny/syracuse/1-destiny-usa-drive.html and their Facebook page https://www.facebook.com/586073004747603.
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