Edible Arrangements

Reviews

• TS

  Taymor Sohail

  Aug 15, 2025
  5.0
  I recently had the pleasure of experiencing the Edible Stony brook location and I must say, it exceeded all my expectations. From the initial contact to the completion of the service, every interaction was handled with utmost professionalism and care. The staff was knowledgeable, attentive, and genuinely interested in addressing my specific needs. The owners Shazia and Nadeem were exceptional in their service. I ordered a Bouquet of mixed fruits and it was amazing. I am extremely satisfied with the service and will definitely come back here again!!!
• PJ

  Paula Johnson

  Dec 4, 2024
  5.0
  The service was amazing. Lily was so helpful and kind. She made my ordering experience easy and enjoyable. Thank you Lily for a wonderful experience.
• CC

  Corrin

  Jan 30, 2024
  1.0
  I wish there was a way to leave 0 stars because that is what this location deserves! I ordered a birthday arrangement for a coworker to be picked up the day before her birthday so I can bring it into work with me the next day. At about 1:50pm I get a call from the store asking if I could come pick up the arrangement early because my order was the last one they had waiting for pick-up and they would like to close the store early. I told them that would not be possible as I was at work and I work in the city. They said well the store is closing early and I would need to get there by 4 if I wanted my arrangement and if not I would have to pick it up tomorrow. I said that wouldn't work as I have to be at work by 6am and need the arrangement to go with me. I suggested that they deliver it to my home as my kids were home to receive it. They told me that would be a $14.99 charge. I said don't you think you should waive the fee considering they were the cause of the inconvenience. They said that is not possible as per the boss. I said in that case have your boss call me. A woman called name Shaza claiming to be the owner. She told me that the employee told her I wanted to come at 5:30pm which I never said. I told them that my original pick up time is 4:30 and also the website says they don't close until 7pm so I shouldn't be rushed to pick up at 4 as they were trying to do. She said the website was wrong and they have a sign on the door saying they close at 5pm. I said I ordered online, how on earth would I know what time the sign on the door says? I also told her what they were doing was not right and unprofessional. At that point she lost it! She yelled and screamed at me like a psycho, telling me it was her store and she'd close it whenever the hell she wants and HUNG UP ON ME. Then I get a voice-mail from Shaza saying they were canceling my order, calling me a problem customer and to take my business somewhere else. I called back asking for the corporate number to make a complaint and was hung up on by another employee who refused to give his name before doing so. I tried calling back but they now were not answering. THEEEN I received a call from a man also claiming to be the owner. I thought that he was calling to help resolve the matter, boy was I wrong! He started yelling at me as well saying that I was harassing the employees!! I said this is the most unprofessional establishment I have ever had the misfortune to do business with and he responded by calling ME the unprofessional one! Huh?! You're the business, I'm the customer! I told them what a huge inconvenience they had caused as I had left work early by this time trying to make it to the store before they closed it only for them to cancel my order! He yelled that he didn't care, that was "too bad" and I'd better not call again or he'd call the police!!?! They are unhinged in this location and I'd highly suggest you go to ANY other location. It can't possibly be as bad as this one.
• LT

  Lonely Tomato

  Jun 28, 2022
  1.0
  My daughter was to receive as a gift. We were not home for delivery. Talked to them 6/27. Said they made her a fresh one. Picked up today. Mold all over . My mom paid for it and ordered it in Naples Florida. It cost her more than 70 dollars. . I do not want to involve her because she was so happy. Such a poor product. Poor company to deal with. Beware. I just called the number you gave me in the response. They don’t handle complaints they said. I can assume then that you are not responsible for what you sell.
• MA

  Madison argandona

  Aug 3, 2017
  5.0
  Good management, very professional and great quality fruit!

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