Customers consistently praised the friendly, helpful, and professional staff, particularly highlighting Frank's exceptional service.
Quality of Work
Many reviews noted the high quality of jewelry repairs and custom work, although there was one negative experience regarding a repair.
Trustworthiness
The business is frequently described as honest and trustworthy, with customers feeling confident in their transactions and recommendations.
Community Feel
Customers appreciated the welcoming atmosphere, often feeling like family and valuing the personal connections with the staff.
TP
Tracey Porpora
2 days ago
5.0
Frank is very helpful and knowledgeable. he gave me a great price for some old gold I turned into cash!
LP
Leonora Pasquale
5 days ago
5.0
Brought in a piece of costume jewelry twice for repair. The repair was done perfectly the first time, but carelessly I broke the chain again. I went in today to have it fixed again.Carlo who helped me, both times, remembered my name. It’s such a pleasure to find a jewelry store that treats costume jewelry pieces with the same respect as fine jewelry. Highly recommend!!!
MC
Michael Casella
Jan 2, 2026
5.0
Excellent, honest place to sell and buy jewelry. Frank is the absolute best!! Thank you!
MS
Michael S.
Jan 1, 2026
5.0
Frank and staff are wonderful people to work with; my wife wanted a custom made ring for her special birthday; Frank worked with us for more than a month to get this right; patience every time we talked and did all the work necessary to get it right and he succeeded; I also needed an anniversary gift which added to the process; it is remarkable to find someone who truly works with you to get things right and that is why I take my business there and that is why I recommend them.
JR
James Rivera
Dec 29, 2025
5.0
Amazing staff!! Brandon fixed my chain on short notice and Fred was so helpful and kind!! Will definitely use them again