Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Staten Island, NY location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,418 reviews
5 stars
739
4 stars
361
3 stars
164
2 stars
59
1 star
95
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Several customers noted that the store was clean and well-organized, although some mentioned issues with dirty bathrooms and dressing rooms.
Customer Service
Feedback on customer service was mixed; while some praised friendly and helpful staff, others reported rude behavior and long wait times at registers.
Pricing
Customers appreciated the good prices and sales, but some felt that certain items were overpriced.
Stock and Selection
Many customers enjoyed the variety of products available, but some expressed disappointment with limited sizes and stock issues.
Checkout Experience
Numerous reviews highlighted long wait times at checkout due to insufficient staff, with some customers leaving without making purchases.
- PSpatrick sullivanNov 13, 20255.0The staff is very nice very clean in there well organized
- GRGina RocchioOct 27, 20255.0When I went to the Staten Island Mall, I had to visit JCPenney to get a few decorations and clothes and it was a good store! Prices are good it's VERY clean and quiet store I recommend this store to other customers!!!
- LCL ClOct 6, 20255.0Always one of my favorites 😌
- BPBonnot PauleOct 6, 20255.0The store was very presentable.
- PFprince farooqOct 5, 20251.0I never been there for a long time I was there today it surprised me tooooo expensive every item too expensive I don’t like I have to be honest and say the truth
Frequently Asked Questions About JCPenney
What are the operating hours of the JCPenney store in Staten Island Mall?
JCPenney is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Where is JCPenney located within Staten Island?
JCPenney is located at 140 Marsh Ave, Staten Island, NY 10314 inside Staten Island Mall.
What types of products does JCPenney offer at the Staten Island location?
The store offers a variety of apparel for men, women, and kids, including footwear, jewelry, accessories, home furnishings, and beauty products.
Does JCPenney offer any curbside pickup or shipping options?
Yes, JCPenney provides free shipping and curbside pickup options for customers.
Which payment methods are accepted at JCPenney Staten Island?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa payments.
Is the JCPenney Staten Island store accessible for customers with disabilities?
Yes, the store has wheelchair accessible entrances and public restrooms available.
Can I find beauty products and services near JCPenney at Staten Island Mall?
Yes, Sephora inside JCPenney and Threading Station salon are nearby, offering a range of beauty products and spa services.
Are there dining options around JCPenney at Staten Island Mall?
Yes, nearby dining options include Red Robin Gourmet Burgers and Brews, The Mighty Crab seafood restaurant, Melt Shop sandwich restaurant, and Applebee's Grill + Bar.
What other shopping stores can I visit near JCPenney Staten Island?
Nearby stores include Claire's for fashion accessories, Clarks shoe store, GUESS clothing store, Cotton On apparel store, and Finish Line for shoes and sportswear.
How can the nearby Chase Bank benefit me while shopping at JCPenney Staten Island Mall?
Having Chase Bank nearby allows you to conveniently access banking services, such as ATM withdrawals or deposits, while shopping at JCPenney.