Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 2655 Richmond Avenue in Staten Island, NY or shop the collection online.
I would never purchase from them again. I did not receive my order and they will not credit my account. I explained I was away for my moms funeral and they package may have been stolen. They told me they are very sorry that happened but can’t help. Very poor customer service reads from a script with no help at all. I rather pay double the price at a boutique and have good customer service.
LL
Luminescent
May 30, 2025
1.0
Store NEVER picks up the phone when you call them!
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Staten Island Mall hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Staten Island Mall hiring?
Please visit https://www.express.com/g/careers/ to view and apply for open positions.
How can I contact Express customer service?
You can reach Express customer service at 1-888-397-1980 for comments, questions, and suggestions.
Can I return online orders at any Express store?
Online orders can be returned or exchanged within 30 days at any Express store, but not at Express Factory Outlet stores.
What are the usual shipping times for Express clothing?
Standard delivery orders typically arrive in 5-7 business days within the United States and selected Territories, excluding weekends and holidays.
What is Express's return policy?
Express accepts returns and exchanges within 30 days for items purchased in the U.S. stores and online, with some exceptions like third-party branded products and Factory Outlet purchases.
What sizes does Express offer for men and women?
Express offers women's sizes 00-14 and men's sizes XS-XL in stores and online. See the size chart at https://www.express.com/service/custserv.jsp?name=SizeChart.
What payment options are accepted at Express Staten Island?
Express accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa payment options.
What are the opening hours of Express at 2655 Richmond Avenue, Staten Island?
Open Monday to Thursday 11:00 AM - 7:00 PM; Friday and Saturday 11:00 AM - 8:00 PM; Sunday 11:00 AM - 6:00 PM.
What nearby places can I visit before or after shopping at Express Staten Island?
You can visit nearby places like Victoria's Secret for women's clothing and lingerie, Gloria Jean's Coffees for a coffee break, and Goff Jewelers for stylish accessories during your shopping trip at Staten Island Mall.