Business Details
About
Shoe StoreFashion Accessories Store
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
- DeliveryNot available
- Curbside pickupNot available
Location
DSW Designer Shoe Warehouse
2485 Richmond Avenue, Staten Island, NY
10314, United States
Hours
Reviews
4.0
417 reviews
5 stars
198
4 stars
108
3 stars
51
2 stars
22
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including long wait times, unhelpful staff, and negative interactions with employees.
Store Organization
The store was frequently described as messy and disorganized, making it difficult for customers to find items.
Product Selection
While some customers appreciated the variety of shoes available, many noted limited stock and sizes, particularly for men and wide widths.
Online Experience
Customers had mixed experiences with online orders, with some praising the ease of pickup while others faced issues with incorrect items and poor communication.
Pricing
Customers found prices to be reasonable, but some felt they were overcharged or that discounts were not honored.
- NNNNov 16, 20251.0Cashiers/front desk employees are unhelpful and disrespectful. The person in front of me asked a question and the young employee mocked him, then a young lady also behind the counter laughed out loud. The other customer walked away and so did my group, without purchasing anything. This happened on Sunday Nov 16th 2025 at around 3PM.
- IOI OrtizOct 20, 20251.0Poor service , poor online order service. Poor inventory service. Poor communication service to customers who order online for same day pickup. Such a disappointment.
- LCL ClOct 6, 20255.0My place for shoes 👠
- GPGeorge PanosAug 23, 20254.0Clean and orderly. Only took an hour to find a pr
- JCJim ChillAug 23, 20251.0Store is an absolute disaster. Couldn't find anything, shoes are all mixed up. No help from the staff.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What types of footwear and accessories does DSW Designer Shoe Warehouse offer?
DSW offers over 25,000 pairs of designer shoes for men, women, and kids, including brands like Nike, Cole Haan, Puma, and more, along with handbags, jewelry, and kids' shoes.
What are the store hours for DSW Designer Shoe Warehouse in Staten Island?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does the DSW Staten Island location offer delivery or pickup options?
DSW offers in-store pickup; however, delivery is not offered at this location.
What payment methods are accepted at DSW Designer Shoe Warehouse?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
Can you get shoe repair services at the DSW Staten Island store?
Yes, DSW offers shoe repair services at this location.
Where is DSW Designer Shoe Warehouse located in Staten Island?
It is located at 2485 Richmond Avenue, Staten Island, NY 10314, USA.
Is there a nearby coffee shop where I can relax before or after shopping at DSW?
Yes, there is a Starbucks coffee shop nearby where you can enjoy a drink before or after your visit to DSW.
What other stores are near DSW Designer Shoe Warehouse that I might want to visit?
Nearby stores include Marshalls for clothing, Saucony for more shoe options, DICK'S Sporting Goods for sporting goods, and Staples for office supplies and printing services.
Is there a convenient place nearby to ship or receive packages when visiting DSW?
Yes, there is a UPS Access Point location close to DSW where you can handle courier and delivery services.
Does DSW Staten Island offer any rewards program for customers?
Yes, DSW offers a free Rewards program called DSW Rewards that provides members with perks such as rewards certificates and offers.