American Eagle & Aerie

4.2
113 reviews

About

Clothing StoreWomen's Clothing StoreMen's Clothing StoreJeansLingerie StoreSwimwear StoreT-Shirt StoreFashion Accessories StoreAmerican Eagle Outfitters
American Eagle Outfitters in Staten Island, NY is a brand with expertly crafted, high quality jeans at our core. We create clothes that fit our customers lives, all made to take and make your own. We fit everyone. Visit your local American Eagle Outfitters at 2655 Richmond Avenue today.

Details

  • DeliveryNot available
  • Curbside pickupNot available

Location

American Eagle & Aerie
2655 Richmond Avenue, Staten Island, NY
10314, United States

Hours

Reviews

4.2
106 reviews
5 stars
59
4 stars
24
3 stars
13
2 stars
3
1 star
7
  • NU
    Nina Usher
    Dec 12, 2025
    1.0
    When you place a pick up order the email says to find any associate in the store to get your order when you arrive and they sent me to wait in the long line. What’s the point of buying online and picking up in store if I still have to wait in line?
  • MP
    Michael Pomarico
    Nov 25, 2025
    5.0
    I had such a great experience at the American Eagle in the Staten Island Mall thanks to Shirlene! She was incredibly attentive from the moment I walked in. She helped me find the perfect pieces, grabbed different sizes without me even having to ask, and gave genuinely great outfit advice. Her patience and eye for style made shopping so easy and enjoyable. Shirlene is definitely the kind of associate who makes you want to come back!
  • AR
    Ashley Ramirez
    Oct 30, 2025
    1.0
    I had a very disappointing experience at this American Eagle location. I came in with a receipt hoping to exchange a pair of jeans that were past 30 days, but the style was no longer available in store. I asked politely if I could exchange them for a different style and even offered to pay the difference, but the associate was extremely rude and dismissive. Instead of explaining the policy clearly, she spoke in a very nasty tone, which made the whole experience unpleasant. I’ve always liked shopping at American Eagle, but this interaction really changed how I feel about the customer service here.
  • JE
    Joey Esguerra
    Sep 4, 2025
    5.0
    Giving a very good feedback for this store in Staten island mall from the managers named Dylan and Jackie
  • CR
    Carmen Reino
    Aug 8, 2025
    1.0
    Pésimo, pésimo el servicio al cliente , nunca ayudan , ven que uno está buscando alguna talla y solo pasan mirando de lado. Cuando hay que pagar los cajeros pasan en el celular y uno tiene que esperar hasta que terminen de chatear , me prometí no volver a ir a está tienda de Staten Island pero nuevamente me fui porque me gusta la ropa de está tienda , pero NO volveré a ir . Cuando uno va al vestidor todos los empleados conversando sobre su vida con la cajera , mientras en 3-4 personas estábamos esperando que termire de conversar para que nos abran la puerta. Por mi no les doy NI una Estrella. 0 estrellas . No es la primera vez, siempre que me voy a está tienda algo nuevo pasa para decepcionarme con el servicio al cliente .

Frequently Asked Questions About American Eagle & Aerie

Where is American Eagle & Aerie located?

American Eagle & Aerie is located at 2655 Richmond Avenue, Space 1630, Staten Island, NY 10314, inside Staten Island Mall.

What are the store hours for American Eagle & Aerie?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.