American Eagle Outfitters in Staten Island, NY is a brand with expertly crafted, high quality jeans at our core. We create clothes that fit our customers lives, all made to take and make your own. We fit everyone. Visit your local American Eagle Outfitters at 2655 Richmond Avenue today.
When you place a pick up order the email says to find any associate in the store to get your order when you arrive and they sent me to wait in the long line. What’s the point of buying online and picking up in store if I still have to wait in line?
MP
Michael Pomarico
Nov 25, 2025
5.0
I had such a great experience at the American Eagle in the Staten Island Mall thanks to Shirlene! She was incredibly attentive from the moment I walked in. She helped me find the perfect pieces, grabbed different sizes without me even having to ask, and gave genuinely great outfit advice. Her patience and eye for style made shopping so easy and enjoyable. Shirlene is definitely the kind of associate who makes you want to come back!
AR
Ashley Ramirez
Oct 30, 2025
1.0
I had a very disappointing experience at this American Eagle location. I came in with a receipt hoping to exchange a pair of jeans that were past 30 days, but the style was no longer available in store. I asked politely if I could exchange them for a different style and even offered to pay the difference, but the associate was extremely rude and dismissive. Instead of explaining the policy clearly, she spoke in a very nasty tone, which made the whole experience unpleasant. I’ve always liked shopping at American Eagle, but this interaction really changed how I feel about the customer service here.
JE
Joey Esguerra
Sep 4, 2025
5.0
Giving a very good feedback for this store in Staten island mall from the managers named Dylan and Jackie
CR
Carmen Reino
Aug 8, 2025
1.0
Pésimo, pésimo el servicio al cliente , nunca ayudan , ven que uno está buscando alguna talla y solo pasan mirando de lado. Cuando hay que pagar los cajeros pasan en el celular y uno tiene que esperar hasta que terminen de chatear , me prometí no volver a ir a está tienda de Staten Island pero nuevamente me fui porque me gusta la ropa de está tienda , pero NO volveré a ir . Cuando uno va al vestidor todos los empleados conversando sobre su vida con la cajera , mientras en 3-4 personas estábamos esperando que termire de conversar para que nos abran la puerta. Por mi no les doy NI una Estrella.
0 estrellas . No es la primera vez, siempre que me voy a está tienda algo nuevo pasa para decepcionarme con el servicio al cliente .
Frequently Asked Questions About American Eagle & Aerie
Where is American Eagle & Aerie located?
American Eagle & Aerie is located at 2655 Richmond Avenue, Space 1630, Staten Island, NY 10314, inside Staten Island Mall.
What are the store hours for American Eagle & Aerie?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
What types of products does American Eagle & Aerie offer?
They offer a wide range of products including women's and men's clothing, jeans, tops, bottoms, underwear, accessories, footwear, fragrance, sleepwear, swimwear, and yoga pants.
What payment options are accepted at American Eagle & Aerie?
They accept American Express, Cash, Discover, MasterCard, and Visa as payment options.
Does American Eagle & Aerie offer in-store pickup or delivery services?
American Eagle & Aerie offers in-store shopping but does not provide delivery or in-store pickup services.
How can I contact American Eagle & Aerie for more information?
You can reach them by phone at +1 718-494-2885 or visit their website at https://storelocations.ae.com/us/ny/staten-island/00391-2655-richmond-avenue.html.
Is American Eagle & Aerie part of a larger mall or shopping center?
Yes, it is located inside Staten Island Mall at 2655 Richmond Avenue.
What other clothing stores are near American Eagle & Aerie in Staten Island Mall?
Nearby clothing stores include Aerie, American Eagle, Old Navy, Urban Planet, Gap, Archie Jacobson, DXL Studio, Rockport, and All Star Elite.
Are there other stores for shoes and accessories near American Eagle & Aerie?
Yes, nearby stores for shoes and accessories include Champs Sports, Payless ShoeSource, Vans, House of Hoops by Foot Locker, and Icing (for fashion accessories).
What other services or shops can I visit near American Eagle & Aerie for beauty and health?
Close by, you can find LensCrafters for eyewear, Bath & Body Works for beauty supplies, Charlotte Tilbury and Aveda beauty salons, and Unisex Salon and Unisex Hair Design Salon for hair and spa services.