Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Saratoga Springs, NY location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
473 reviews
5 stars
238
4 stars
113
3 stars
69
2 stars
22
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were reported as rude and unhelpful.
Product Selection
Customers expressed disappointment with the limited selection of products, particularly in clothing and shoes, and noted a decline in quality.
Store Organization
The store was described as clean and organized, but many customers reported difficulty finding staff and long wait times at checkout due to insufficient cashiers.
Sales and Pricing
While some customers appreciated the sales and discounts available, others felt that prices were too high and that the perceived value of sales was misleading.
Overall Experience
Many customers feel that the store has declined in quality and selection compared to previous years, leading to a less favorable shopping experience.
- MOMaggie OrdwayOct 19, 20251.0Refuse to do curbside ? Seriously ! I wouldn't use the service if it wasn't offered.
- JPJ PMar 29, 20235.0Angela in the salon helped me and she was amazing!! Thank you always for your wonderful customer service.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Saratoga Springs?
JCPenney offers a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Saratoga Springs?
JCPenney is open Monday through Friday from 11:00 AM to 7:00 PM, Saturdays from 10:00 AM to 8:00 PM, and Sundays from 11:00 AM to 6:00 PM.
Does JCPenney offer curbside pickup and free shipping?
Yes, JCPenney offers both free shipping and curbside pickup options for customers.
What payment options does JCPenney accept?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa.
Is JCPenney accessible for people using wheelchairs?
Yes, JCPenney has wheelchair accessible entrances.
Can I shop JCPenney's exclusive brands at the Saratoga Springs location?
Yes, exclusive brands like Liz Claiborne, Arizona, St. John's Bay, and Okie Dokie are available at this location.
What is the location of JCPenney in Saratoga Springs?
JCPenney is located at 3065 Rt 50 inside the Wilton Mall in Saratoga Springs, NY 12866.
Which nearby stores can I visit for children's clothing around JCPenney?
Nearby children's clothing stores include Justice and Cuddle Bugs Saratoga, both offering a variety of kids' apparel options.
Are there any nearby options for mobile phones and telecommunications near JCPenney?
Yes, T-Mobile and Verizon stores are nearby, offering mobile phone and telecommunications services.
What entertainment or dining options are near JCPenney at Wilton Mall?
Nearby you can enjoy Saratoga Silverball for arcade and comedy events, Famous Cajun Grill for Asian cuisine, and Auntie Anne's Pretzels for snacks and drinks.