The Village Mercantile brings Saranac Lake into your home – no matter where your home is. The Village Mercantile is the go-to destination for made-in-the Adirondacks handicrafts, artwork and other local artisanal goods – many of which are available only here whether it be in the Store or on-line . And we have your every day needs covered with our selection of everything from apparel to home goods, craft items and much, much more. Every visit, you're bound to find something new and often fun, useful items you didn’t even know you wanted. You can count on us for what you need, and be consistently surprised by what you find in our Store and on our e-commerce site.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.