Smart Start is the #1 Ignition Interlock Device provider in Rochester with same-day installation available for your vehicle. We’re a convenient and affordable New York IID supplier located in South Wedge at 30 Mount Hope Avenue with mobile services and price matching available to give you the best value. Our reliable customer service experts and licensed technicians will make your IID device experience quick & low stress. Smart Start is ready to schedule your Ignition Interlock Device installation in Rochester. Call our South Wedge location & talk to a Program Advisor, who will help you schedule an appointment for your IID installation, calibration or removal.
Frequently Asked Questions About Smart Start Ignition Interlock
What do I need to bring to my installation?
Bring a photo ID and proof of residence in the form of a document verifying your address. You may also be asked to bring any documents that pertain to your case, depending on the state in which you or your program are located. If any other documents are required, one of our friendly Program Advisors will let you know.
How do I know if Smart Start's devices are compliant with my program?
Smart Start is a NHTSA certified Ignition Interlock provider, so we’re able to meet all of the alcohol monitoring authority’s requirements to ensure that you’re compliant within your state or county.
How often does my Ignition Interlock Device need to be serviced?
You will be asked to bring your Ignition Interlock Device in for regularly scheduled services. Call our knowledgeable Customer Care Center to find out how often your IID will need to be serviced at (800) 831-3299.
What do I need for removal?
Requirements will differ by state, but generally your state authority must grant removal authorization before you can have your IID removed. You will then need to fill out the Device Removal Request form on our website and upload any official documentation that may be required to authorize the removal.
Do I need an Interlock Device on all of my vehicles?
Some states will require that you have an Ignition Interlock Device installed on all cars registered to you, but most states will just require that whichever vehicle you drive have an IID installed. Check with your state authority to see if you will need an IID installed on all of your cars.
Does the Interlock Device mess up or hurt my vehicle?
No, Smart Start's Ignition Interlock Device (IID) will not hurt your vehicle in any way. Our service technicians are the best in the business and are able to install on all vehicles, even hybrids and electric cars!
How long does it take to install an Ignition Interlock Device?
The time required for an Interlock installation will depend on your type of vehicle but we recommend blocking off at least two hours to make sure you are prepared to not miss any other appointments or work.
Where can I find an Ignition Interlock Device?
It’s easy to find the nearest Smart Start location on Google or on our online service center search tool. Go to the Locations tab on our website and enter your zip code into the search bar.
How do I use an Interlock Device?
Using a Smart Start Ignition Interlock is easy! When prompted, blow into the device for a few seconds until you hear a click that signals the test is complete.
How much does an Ignition Interlock Device cost?
Exact IID prices will vary by state, but you can find our current pricing on our Ignition Interlock Cost page on our website. Our expert Program Advisors are also available to provide you a custom quote and schedule your installation today!
How does an Interlock Device work?
When you blow into your Ignition Interlock Device, you're providing a breath test sample in order to start the vehicle. The device then measures your Breath Alcohol Concentration (BrAC), and will either say that you passed, need to retest, or failed. You will be asked to take rolling retests throughout your drive.
What can breathalyzers detect?
Breathalyzers only measure your Breath Alcohol Concentration (BrAC).
Is an Ignition Interlock the same as a breathalyzer?
Ignition Interlock and handheld breathalyzers both test your Breath Alcohol Concentration (BrAC), but an Ignition Interlock Device is only installed in vehicles and prevents the car from starting if there is alcohol detected. A handheld breathalyzer only detects alcohol and may tell you the concentration.
Can I unplug my Ignition Interlock?
Check with your state authority to see if you are allowed to unplug your Ignition Interlock before doing so.
Can someone else drive my car?
Yes, but whoever is driving the vehicle MUST take a breath test and pass before driving. Any failed test will still be your responsibility.
What are the business hours for Smart Start Ignition Interlock in Rochester?
Smart Start Ignition Interlock is open Monday through Friday from 10:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I schedule an installation or get a quote for an Ignition Interlock Device?
You can schedule an installation or get a quote by visiting the Smart Start Portal online at https://www.smartstartinc.com/get-a-quote/ or by calling the South Wedge location to speak with a Program Advisor.
What documents do I need to bring for my Ignition Interlock Device installation?
Bring a photo ID, proof of residence such as a document verifying your address, and any case-related documents depending on your state requirements. A Program Advisor will inform you if additional documents are needed.
Is Smart Start's Ignition Interlock Device compliant with state programs?
Yes, Smart Start is a NHTSA certified Ignition Interlock provider and meets all alcohol monitoring authority requirements to ensure compliance with your state or county program.
How often does the Ignition Interlock Device require servicing?
You must bring your device in for regularly scheduled service. Contact the Customer Care Center at (800) 831-3299 to learn the specific service schedule for your IID.
Does the Ignition Interlock Device damage my vehicle?
No, Smart Start's IID will not harm your vehicle. Licensed technicians are experienced in installing devices on all vehicle types, including hybrids and electric cars.
What nearby places can I visit before or after my appointment at Smart Start Ignition Interlock?
You can visit the Old Stone Warehouse, a historical landmark and museum nearby, or check out Studio RAD art gallery and Focus Theatre for cultural experiences in the South Wedge neighborhood.
How can nearby used car dealerships help me with my Ignition Interlock Device needs?
Nearby used car dealers such as Main Motors, Much More Cars, and Rochester Used Car Dealers can be convenient places to purchase a vehicle already equipped with an IID or get recommendations on installation at Smart Start.
Are there related automotive or safety service providers close to the Smart Start Ignition Interlock location?
Yes, nearby services include Intoxalock Ignition Interlock for alternative IID providers and Prime Automotive for vehicle repair needs, making your visit to the area convenient for multiple automotive services.
What payment options does Smart Start Ignition Interlock accept?
Smart Start accepts major credit and debit cards including Visa and Mastercard for your convenience.