Brand Certified
JCPenney
4.2(1303 reviews)
Certified by JCPenney • Mar 08, 2026
Business Details
25 Miracle Mile Dr, Rochester, NY
14623, United States
Certified by JCPenney • Mar 08, 2026
(585) 424-1010
Certified by JCPenney • Mar 08, 2026
https://www.jcpenney.com/locations/ny/rochester/clothing-stores-rochester-ny-1618.html
Certified by JCPenney • Mar 08, 2026
About
Certified by JCPenney • Mar 08, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Rochester, NY location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 08, 2026
Hours
Certified by JCPenney • Mar 08, 2026
Reviews
4.2
1,303 reviews
5 stars
685
4 stars
344
3 stars
145
2 stars
64
1 star
65
- CMCarrie MillerFeb 28, 20265.0Tory is amazing! Don't hesitate to book with her. She's creative, has excellent customer service and a great eye for photography of course! Highly recommend!!
- JOJeremy OwensJan 16, 20261.0An employee of the store called across the aisle with "Are you crazy?!" and proceeded to mock me for the clothing I had picked out. This place will never get my business ever again.
- FPFanny PenixDec 31, 20254.0Can have very good shopping here, but not every time. But I know that when I do have a good one, I save money. They are nice here and helping, just takes long time to get that help.
- DFDebra FriedhaberDec 15, 20255.0Carole in the ladies intimate apparel department in the Henrietta JCPenney‘sis an awesome employee. The whole department was extremely neat, clean, organized, and Carol was very helpful and knowledgeable at helping me find what I was looking for. She is a Superb employee!!
- KDKeith DeriderNov 28, 20251.0Placed online order for 5 pairs of Levi's jeans on the 8th. Standard size (36x32) Was told I could pick them up on the 16th.....didnt hear from them...have called 3 times since....today is the 28th. Still no jeans
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Rochester, NY?
JCPenney offers a variety of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the opening hours for JCPenney at Marketplace Mall?
JCPenney is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney offer curbside pickup and free shipping?
Yes, JCPenney offers both free shipping and curbside pickup for your convenience.
Can I pay with major credit cards at JCPenney?
Yes, JCPenney accepts American Express, Discover, Mastercard, Visa, and also accepts checks and debit cards.
Is JCPenney accessible for customers with disabilities?
Yes, JCPenney has a wheelchair accessible entrance and public restrooms available for customers.
Does the JCPenney store in Rochester sell products for both men and women?
Yes, JCPenney sells clothing and shoes for both men and women.
Where is JCPenney located within Rochester?
JCPenney is located at 25 Miracle Mile Dr, Marketplace Mall, Rochester, NY 14623.
Is there a beauty store near JCPenney at Marketplace Mall?
Yes, Sephora inside JCPenney is located nearby, offering a range of beauty and spa products.
What food options are available close to JCPenney at Marketplace Mall?
Nearby food options include Friendly’s, Burger King, Cosimos Pizza, Abbott’s Frozen Custard, Marble Slab Creamery, and the Marketplace Mall Food Court.
Are there any services for eyewear and optometry near JCPenney?
Yes, LensCrafters and Katelyn E. Vilasi Optometry, PLLC offer eyewear and optometrist services close to JCPenney.
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
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- Categories
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- Legal business name
- Hours of operation
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- Official website