DSW Designer Shoe Warehouse

4.1
303 reviews

About

Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Curbside pickupNot available

Location

DSW Designer Shoe Warehouse
720 Jefferson Road, Rochester, NY
14623, United States

Hours

Reviews

4.1
303 reviews
5 stars
153
4 stars
74
3 stars
44
2 stars
9
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rude or unprofessional behavior.

Selection

The store offers a large selection of shoes, but some customers noted a lack of specific sizes and brands.

Pricing

Prices are generally considered reasonable, but some customers feel that clearance pricing can be misleading.

Store Atmosphere

The store is often described as clean and organized, contributing positively to the shopping experience.
  • PK
    peter knudson
    3 days ago
    3.0
    Big store but not a lot variety with mens shoes. I did find some that worked for me. No one on sales team asked if I needed help or acknowledged my existence. One worker was walking around eating chips.
  • AR
    Angel Rivera
    Dec 14, 2025
    5.0
    Clean, organized, good prices, available sizes and good atmosphere.
  • NC
    Nevaeh Close
    Dec 11, 2025
    4.0
    Decent selection of shoes and super easy exchange process! I only subtracted a star because the prices in the clearance section were unclear since they were having a sale on clearance that was highly confusing
  • CD
    Chuck Dinsmore
    Dec 2, 2025
    4.0
    Very helpful staff
  • LL
    Lisa
    Oct 21, 2025
    5.0
    I had to return 2 pairs of shoes that I had ordered on line that didnt fit my weird feet. Clerk was very helpful and the return was a very smooth and quick transaction. Store is clean and well-organized with a good selection of shoes for all.

Frequently Asked Questions About DSW Designer Shoe Warehouse

What types of shoes and accessories does DSW Designer Shoe Warehouse offer?

DSW offers over 25,000 pairs of designer shoes for men, women, and kids, along with handbags, jewelry, and other fashion accessories from brands like Nike, Cole Haan, Puma, and more.

Where is DSW Designer Shoe Warehouse located?

It is located at 720 Jefferson Road, Rochester, NY 14623, inside the Market Square Shopping Center.