Business Details
About
Shoe StoreFashion Accessories Store
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
- DeliveryNot available
- Curbside pickupNot available
Location
Hours
Reviews
4.1
297 reviews
5 stars
150
4 stars
72
3 stars
43
2 stars
9
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including rude staff and lack of assistance.
Selection
The store has a large selection of shoes, but some customers noted limited availability of specific sizes and styles.
Pricing
While many found prices reasonable, some felt that certain items were overpriced or marked up.
Store Environment
The store is generally clean and well-organized, but checkout lines can be slow due to insufficient staffing.
Staff Helpfulness
Some staff members received praise for their helpfulness, while others were criticized for being unprofessional or inattentive.
- LLLisaOct 21, 20255.0I had to return 2 pairs of shoes that I had ordered on line that didnt fit my weird feet. Clerk was very helpful and the return was a very smooth and quick transaction. Store is clean and well-organized with a good selection of shoes for all.
- CNcrash NisbetOct 18, 20252.0Small selection of brands of sneakers and sizes. Not one staff person asked to help me out, no matter how much I wandered around. Tried to ask someone but they were too busy talking to a coworker to notice.
- NRNoshin RahmanSep 19, 20251.0Horrible customer service. Doesn’t know how to treat customer. Such a bad place to shoe. I love DSW brand but not this store. So bad customer handle.
- CHChris HaleJun 14, 20255.0Large selection of shoes and reasonable prices
- RZRob ZieglerJun 9, 20254.0Good selection
Frequently Asked Questions About DSW Designer Shoe Warehouse
What types of shoes and accessories does DSW Designer Shoe Warehouse offer?
DSW offers over 25,000 pairs of designer shoes for men, women, and kids, along with handbags, jewelry, and other fashion accessories from brands like Nike, Cole Haan, Puma, and more.
Where is DSW Designer Shoe Warehouse located?
It is located at 720 Jefferson Road, Rochester, NY 14623, inside the Market Square Shopping Center.
What are the store hours for DSW in Rochester?
DSW is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 10:00 AM to 6:00 PM.
Does DSW offer delivery or in-store pickup services?
DSW offers in-store pickup services but does not provide delivery.
What payment options are accepted at DSW Designer Shoe Warehouse?
DSW accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
What additional services does DSW provide besides shoe sales?
DSW offers shoe donation and shoe repair services in addition to selling shoes and accessories.
How can I contact DSW Designer Shoe Warehouse for inquiries?
You can contact them by phone at +1 585-424-2260 or email at info@dswinc.com.
What nearby stores and attractions are close to DSW Designer Shoe Warehouse?
Nearby you can find Bath & Body Works, HomeGoods, Ulta Beauty, Michaels Stores, and Market Square Henrietta shopping center, making it easy to combine shopping trips.
Are there any nearby restaurants where I can eat before or after shopping at DSW?
Yes, nearby dining options include LongHorn Steakhouse, Red Robin Gourmet Burgers, B.GOOD health market, and Nothing Bundt Cakes for desserts.
Can nearby services like Spectrum or UPS Access Point help with my visit to DSW?
Yes, Spectrum offers internet and TV services nearby, and UPS Access Point locations provide convenient shipping and courier services close to DSW's location.