Citi Trends, located at 170 Greece Ridge Center Drive, Rochester, NY is a growing specialty value retailer of apparel, accessories and home trends for way less spend primarily for African American and Latinx families in the United States. The Company operates 600+ stores located in 33 states. For more information, visit www.cititrends.com or your local store.
Feedback on staff is mixed; while some customers praised friendly service, others reported unprofessional behavior and issues with layaway management.
Store Organization
Many reviews noted that the store is often messy and unorganized, making it difficult for customers to find items.
Pricing and Selection
Customers generally appreciated the affordable prices and variety of clothing, though some mentioned that the quality could be inconsistent.
Cleanliness
There were complaints about the store's cleanliness, with some customers describing it as dirty and disorganized.
NB
Nakeeta Brooks
Jan 1, 2026
1.0
Rude manager, she is very disrespectful and it's so bad she has her employees follow you throughout the store as if your trying to steal something. Honestly this happens to me every time I try to shop here and it has gotten to the point where this time was my last time ever shopping there. I had my newborn baby with me and I always leave my stroller upfront and still was stalked and harassed throughout the store to the point the manager was telling her employees to watch me and they started saying I'm on it and gossiping about me loud enough where I could hear them so I let them know I am a full time employee myself and I work hard and just want to spend some of my money I work hard for. But they was so rude to me and my husband and our baby was with us to the point I just put everything down and said I'm not spending my money here anymore because that's so disrespectful. How do we
Support a business that has disrespectful employees and worse of all the manager smh older black woman who always seems upset and very rude honestly she deserves to be terminated
LO
Leonard Ortiz
Jun 11, 2019
4.0
Good store, cheap prices but some of the associated that worked there were impolit. But they have since been fired so props to the Manager. Clothing not organized well, can't always find what I'm looking for.
LM
Long Live Gee Money
Jan 9, 2019
5.0
Great store clothing for all ages amd sizes and not too expensive
What are the operating hours for Citi Trends in Rochester, NY?
Citi Trends at 170 Greece Ridge Center Drive is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM. It is closed on Christmas Day.
Where is Citi Trends located in Rochester?
Citi Trends is located at 170 Greece Ridge Center Drive, Rochester, NY 14626, USA.
What type of products does Citi Trends offer?
Citi Trends is a specialty value retailer offering apparel, accessories, and home trends mainly for African American and Latinx families, including men's, women's, boys', and girls' clothing, plus shoes and fashion accessories.
What payment methods are accepted at this Citi Trends store?
This Citi Trends accepts American Express, Check, Discover, MasterCard, and Visa.
How can I contact Citi Trends Rochester?
You can reach Citi Trends at +1 585-775-0019 or via email at info@cititrends.com.
Does Citi Trends in Rochester sell clothing for men, women, and children?
Yes, this Citi Trends location sells clothing for men, women, and children's shoes.
Are there any mobile phone stores near Citi Trends Rochester?
Yes, near Citi Trends you can find Sprint, Verizon Authorized Retailer – Victra, and Verizon, which are all mobile phone stores, useful if you need phone services or accessories before or after shopping.
What dining options are available nearby Citi Trends at Greece Ridge Center?
Nearby dining options include Sbarro and Sicilian Delight for pizza lovers, Tom Wahl's Greece Ridge Mall for burgers, Burger King for fast food, Famous Wok for Chinese cuisine, Subway for sandwiches, and Dunkin' for coffee and donuts.
Are there other clothing and fashion stores near Citi Trends in Rochester?
Yes, nearby stores like LOFT, Restocked, Claire's, VILLA, Icing, francesca's, Lids, and Zumiez offer a variety of clothing, shoes, and fashion accessories.
What entertainment or shopping centers are close to Citi Trends?
Citi Trends is close to the Greece Ridge Food Court, Greece Ridge Mall Plaza shopping center, and Carousel at Greece Ridge amusement and water park, making it convenient to enjoy shopping and entertainment together.