Several reviews highlighted poor customer service experiences, particularly with management and cashiers, leading to dissatisfaction.
Store Cleanliness
The store is generally reported as clean and well-organized, contributing positively to the shopping experience.
Security Issues
Customers expressed discomfort with security practices, feeling unfairly targeted or followed while shopping.
Product Quality and Variety
While many customers appreciated the affordable prices and variety of clothing, some noted issues with the durability and selection of items.
Checkout Experience
Customers mentioned long wait times at checkout and suggested the need for more cashiers to improve service efficiency.
TC
Tanisha Chopra
5 days ago
1.0
They need to get there stories right! While buying some underwear's i had asked one of the girls if i could exchange or return if something is wrong! Later when i came to return they said that they cant do it! TRY TO BE ON THE SAME PAGE
DC
Daniela Cohen
Dec 31, 2025
1.0
Solicite una copia de un recibo y me dijeron que no podian dármela así tuviese yo la fecha la transacción y la hora. La segunda chica que me atendió por lo menos lo intentó pero el primer chico un grosero.
PC
Patricia Chimarro
Nov 10, 2025
1.0
En este momento estoy esperando en la linea una senorita tomo mi turno y la tomaron primera y dijo que porque ella trabaja aqui no me parece que sea l9 correcto hay maneras yo tenia que salir pues tenia a mi hijo pequeno conmigo pero ellos solo se reian muy mala experiencia
MA
Marleny Abreu
Oct 26, 2025
5.0
Good
TT
Tricia
Oct 4, 2025
1.0
This Primark store on Jamaica Ave needs to be updated their return system is unheard off never been to a store where your unable to return an item without a receipt even if you had the card you paid with the manager has no power of making that decision either only manager by name digital ID for the UK but and outdated store in the USA stick to American stores ppl.
Primark is located at 162-10 Jamaica Ave, Queens, NY 11432, US.
What are the operating hours of Primark on weekdays?
Primark operates from 10:00 AM to 9:00 PM Monday through Saturday.
What time does Primark open on Sundays?
On Sundays, Primark opens at 11:00 AM and closes at 7:00 PM.
How can I contact Primark in Queens?
You can reach Primark by phone at +1 929-510-7943.
What payment options are accepted at Primark?
Primark accepts Android Pay, Apple Pay, Cash, MasterCard, and Visa.
What types of clothing stores does Primark in Queens offer?
Primark offers clothing for men, women, children, including baby clothing and lingerie, and also functions as a department store.
Where can I shop online for Primark products?
You can shop online at https://www.primark.com/en-us and find specific store details at https://www.primark.com/en-us/stores/queens-ny/162-10-jamaica-ave.
What nearby place can I visit for health and massage therapy near Primark?
Body Mind and Soul, a convenience store offering massage therapy and health services, is located near Primark.
How can visiting Body Mind and Soul complement my shopping experience at Primark?
After shopping at Primark, you can visit Body Mind and Soul nearby for a relaxing massage therapy or health-related retail needs.
Are there any tailoring services near Primark?
Yes, Cds African American Fashions & Tailoring, which offers sewing and alterations, is nearby Primark.