DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Feedback on customer service is mixed; while some staff members are praised for being helpful, others are criticized for rudeness and inefficiency.
Store Cleanliness
There are serious concerns about cleanliness, particularly regarding unsanitary conditions in the store.
Product Selection
Customers appreciate the variety and selection of shoes available, though some express a desire for more options in certain categories.
Checkout Experience
Long wait times at checkout are a common complaint, with customers reporting insufficient staffing during busy periods.
Pricing
Prices are viewed as high by some customers, while others find good deals and promotions.
AT
Allyson T
Dec 30, 2025
5.0
Sarah was so helpful. I had a pair of shoes that must of had an issue at the warehouse and she fixed my issue so easily. I’m so happy with all her help and I really hope whoever is her boss, whether that be a manager or district manager, etc. know how kind and how good of a worker she is. She was also very helpful to her co workers.
DL
David Lefkon
Oct 6, 2025
5.0
Thank you Sara for a great shopping experience!!!
MA
Michelle Ahearn-Meiners
Apr 19, 2025
1.0
I stepped in sewage water barefoot in the back aisle of DSW while shopping, then got it on my hands, and the bathrooms (on the other side of the wall) were closed. I smelled like sewage! I had to slather my hands and feet up with their hand sanitizer, put my shoes on, and go to the mall restrooms to wash my hands. There were no towels there so couldn’t wash my feet, already in my shoes. I had to go somewhere for hours after that and couldn’t go home.
After washing my hands over and over again, I went back to get the shoes I left at the counter (by sticking my arm through the loops of their shopping bag). They said there was a wet sign that I didn’t notice. That’s usually for when people mop. I guess I was looking at the shoes (and I have cataracts). I explained that it’s not just water, it’s a public health hazard and kids could easily get into it. I already knew that nobody was going to clean it. I was trying to urge them to block off the whole aisle. They were all oblivious to the fact that anyone can block off a tiny little back aisle with some tape or a few benches. They said they told the manager and that they were frustrated too. Then they told me that a certain person was the manager so I explained it to her. The manager then says that SHE told the manager and walked away. Why didn’t anyone just say ok and do it? I wasn’t complaining, I was trying to protect the next biohazard victim. Is that generation really this helpless? … but they were able to give me a 10% discount that I didn’t ask for 🤦♀️
Frequently Asked Questions About DSW Designer Shoe Warehouse- Open Newly Remodeled
Where is DSW Designer Shoe Warehouse in Poughkeepsie located?
DSW Designer Shoe Warehouse is located at 2001 South Road, Suite 169, in the Poughkeepsie Galleria, Poughkeepsie, NY 12601.
What are the regular store hours for DSW Designer Shoe Warehouse in Poughkeepsie?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does DSW Designer Shoe Warehouse in Poughkeepsie offer delivery or pickup services?
No, DSW in Poughkeepsie does not offer delivery, same-day delivery, in-store pickup, or curbside pickup services.
What types of products can I find at DSW Designer Shoe Warehouse in Poughkeepsie?
You can find over 25,000 pairs of designer shoes for men, women, and kids from top brands, as well as handbags, accessories, and kids’ shoes.
What payment methods are accepted at DSW Designer Shoe Warehouse in Poughkeepsie?
The store accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Does DSW Designer Shoe Warehouse in Poughkeepsie provide any special services?
Yes, they offer shoe donation and shoe repair services.
Is DSW Designer Shoe Warehouse in Poughkeepsie open on major holidays?
The store is closed on Thanksgiving Day and Christmas Day, but has adjusted hours on other holidays like extended hours after Thanksgiving and on Christmas Eve.
What nearby attractions can I visit before or after shopping at DSW in Poughkeepsie Galleria?
You can visit the Poughkeepsie Galleria shopping center itself, which also features a cinema, or grab a meal at nearby restaurants like Villa Picante or Little Tokyo.
Are there other shoe stores near DSW in the Poughkeepsie Galleria?
Yes, nearby shoe stores include SNIPES, Chacos, Birkenstock, and LOFT, all within the Poughkeepsie Galleria area.
What convenient nearby services can help me when visiting DSW in Poughkeepsie?
Nearby services include The Exchange Network ATMs, AT&T and T-Mobile mobile phone stores, and retail shops like Carter's and Matthew's Hallmark Shop for a complete shopping experience.