I was at this location on Sunday, I had to make and online even exchange with 2 pairs of jeans and the cashier who helped me was very quick and efficient! 1 of them they had in store with my correct size In stock, and the other pair they didn’t have but she was able to send the correct pair to my house with no problem at all! Even gave me a free reusable bag! I will be shopping here again they know what they are doing :)
NN
Nadia
Nov 15, 2025
1.0
I went to this location this afternoon to make a return for an online order and I was told I was unable to do so because I had one item out of the thirteen items I had ordered which I had yet to receive. I asked if I was able to cancel that item in order to make the return and they said they were unable to do so. I spoke with the manager whom they would not give me the name of and she was no help at all. I called customer service and spoke with Kayla who was amazing. She told me that the reason I had not received the one item was because it was out of stock, she canceled the item and told me I was now able to make the return which I did. I shouldn’t be bothered to have to contact customer service while in store to resolve a simple return. This is easily within the scope of a manager’s duties, however this manager clearly couldn’t be bothered to help.
AO
Ana Orellana
Sep 2, 2025
5.0
Tuesday 2, 2025 at 7:35pm …I had such a great experience thanks to one of the employees his name is Eric , . He was extremely helpful, very patient, and really took the time to walk me through everything I needed. He explained the products clearly and even suggested additional items that I ended up loving. Even though it meant spending more money for me, I appreciated how much effort he put into making sure I left satisfied. He was professional, kind, and made my shopping experience so much easier. Truly one of the best customer service experiences I’ve had!!!!!
KV
Kathy Veloz
Aug 31, 2025
5.0
I must say that I went shopping at the American Eagle in Poughkeepsie, New York and the store was very clean and organized, which made shopping easy and enjoyable. The store manager, I believe his name is Eric Fernandez, was extremely nice, attentive, and friendly, making sure I had everything I needed. Excellent customer service and a great shopping experience overall.
RC
Rich Ciancanelli
Aug 2, 2025
5.0
The young girl that helped me today deserves a raise deserves a raise. This is what customer service is all about.
What types of products does American Eagle in Poughkeepsie offer?
American Eagle offers a wide range of products including women's and men's clothing such as jeans, t-shirts, pants, shorts, tops, polos, shirts, sweaters, hoodies, and outerwear. They also sell shoes, boots, sandals, accessories, and fragrances.
What are the store hours for American Eagle at 790 South Road, Poughkeepsie?
The store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does American Eagle Poughkeepsie offer pickup and delivery services?
American Eagle offers in-store pickup and curbside pickup services, but does not provide delivery.
What payment options are accepted at American Eagle in Poughkeepsie?
They accept Afterpay, American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is American Eagle located within Poughkeepsie?
American Eagle is located at 790 South Road, A115, inside the Poughkeepsie Galleria in Poughkeepsie, NY 12601.
What is American Eagle known for?
American Eagle is known for jeans, clothing, and accessories that make you feel comfortable and confident. Their brand focuses on providing stylish and comfortable apparel with a hashtag of #AEJeans to represent their denim.
Are there any coffee shops near American Eagle where I can relax before or after shopping?
Yes, The Crafted Kup and Gloria Jean's Coffees are nearby coffee shops where you can enjoy coffee, bagels, smoothies, and more before or after visiting American Eagle.
Can I find other clothing and footwear stores near American Eagle at Poughkeepsie Galleria?
Yes, nearby stores include Foot Locker and Kids Foot Locker for shoes, JD Sports for sportswear, Windsor Fashions and Torrid for women's clothing, and Aéropostale for men's clothing and accessories.
Is there a place for a quick snack or meal near American Eagle?
Yes, you can visit Hudson Salad Company for American-style salads and meals, or Arctic Smash, an ice cream shop, both located near American Eagle in the Poughkeepsie area.
How can I contact American Eagle in Poughkeepsie?
You can contact American Eagle at their phone number +1 845-298-1254 or visit their website for more information.