Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Oneonta, NY location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Many customers praised the friendly and helpful staff, highlighting specific associates for their exceptional service.
Product Selection
Feedback indicated a limited selection of clothing, particularly in the big and tall section, and some customers expressed disappointment in the overall inventory.
Store Condition
The store was frequently described as clean and organized, contributing to a pleasant shopping experience.
Pricing and Sales
Customers appreciated the sales and discounts available, although some felt that prices were still high compared to competitors.
Online Experience
Several reviews mentioned issues with the online shopping experience, particularly regarding order fulfillment and customer service.
MM
Mm9091
Dec 30, 2025
4.0
Good customer service and a good variety of Tall sized clothing.
GF
george frew
Nov 11, 2025
5.0
Great place to shop
AI
Amy Ives
Sep 22, 2025
4.0
I get my haircut in JCPenney and I wouldn't go anywhere else they do an excellent job. The hours of operation are ideal but they are easy to work around.
DN
Dan Nienhauser
Sep 12, 2025
1.0
Don’t buy Cooks JCP product. $90 Dutch oven inside ceramics exploded after one year. Yikes. Cust Serv says without extended warranty no help. Really? $90 ceramics that can’t last a year?!? JCP looks like they don’t care about long term outlook - only making a sale today. Store staff told me to call corporate who wanted nothing to do with me.
BW
Brittany W
Aug 21, 2025
5.0
My daughter went in there to get new shoes, while she was shopping for those I found the prettiest bracelet that I just love. I really like metallic rose gold so this was right up my alley & I wear it every day.