Business Details
400 N Union St, Olean, NY
14760, United States
Certified by JCPenney • Feb 08, 2026
(716) 376-8939
Certified by JCPenney • Feb 08, 2026
https://www.jcpenney.com/locations/ny/olean/clothing-stores-olean-ny-2916.html
Certified by JCPenney • Feb 08, 2026
About
Certified by JCPenney • Feb 08, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Olean, NY location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Feb 08, 2026
Hours
Certified by JCPenney • Feb 08, 2026
Reviews
4.1
517 reviews
5 stars
267
4 stars
127
3 stars
64
2 stars
28
1 star
31
What are people saying?
AI-generated from recent customer reviews
Store Condition
Customers noted that the store appears run down with water damage and limited inventory, leading to a sad shopping atmosphere.
Customer Service
While many reviews praised the friendly and helpful staff, there were also complaints about long wait times and inadequate staffing at checkout.
Product Selection
Several customers expressed disappointment with the limited clothing options, particularly in the plus size section, and noted that many items were out of stock.
Pricing
Customers found prices to be high, although some appreciated the sales and clearance deals available.
- DJDonald JordanJan 27, 20265.0Just picked up 2 long sleeve turtle neck pullover shirts size 2XLT.. I want to order more of the same, but can't find them. Help please Order number is #2026018610609442 These shirts fit amazingly 👏 🤩 thank you jc pennys
- IAIan abramsAug 25, 20253.0The store is beginning to look very run down. Water damaged tiles all throughout the store many with buckets underneath to catch drips. Clothing choices are far less then what was once offered, and their shoe department which once upon a time was one of the best anywhere, is now very empty and limited. The staff levels appear very low and there's typically only one checkout station open. The staff they do have are very helpful and friendly.
- JRJonathan RandallDec 4, 20215.0Excellent customer service
- BCBrian CorbettMay 25, 20183.0It's okay, especially when some sales are going on. Prices are quite high, but can get same products for much less at other stores nearby.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Olean, NY offer?
JCPenney offers a wide selection of clothing, footwear, jewelry, accessories, home furnishings, and beauty products for men, women, and children.
Where is JCPenney located in Olean, NY?
JCPenney is located at 400 N Union St, Olean, NY 14760, inside the Olean Center Mall.
What are the operating hours of JCPenney in Olean?
The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney offer curbside pickup and in-store shopping?
Yes, JCPenney provides both curbside pickup and in-store shopping options.
What payment methods are accepted at JCPenney?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks. It does not require cash-only payments.
Is JCPenney accessible for customers with mobility needs?
Yes, JCPenney has a wheelchair-accessible entrance and public restrooms.
Can I find beauty products and deals at JCPenney?
Yes, JCPenney features a beauty section with skincare, makeup, and beauty deals through JCPenney Beauty.
What popular stores are nearby JCPenney in Olean Center Mall?
Nearby stores include Bath & Body Works, Kohl's, SEPHORA at Kohl's, Vans, and Claire's, offering a variety of shopping options.
Are there dining options near JCPenney for a meal or snack?
Yes, Renna's Pizza, a pizza restaurant and diner, is located near JCPenney for dining options.
What entertainment or cultural places can I visit near JCPenney?
You can visit the Cutco Theater for cinema and concerts or the African American Center for Cultural Development for cultural activities nearby.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 08, 2026Yext Knowledge Graph
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