BOSS Outlet - Niagara

Reviews

• LR

  Laura Royer

  1 day ago
  1.0
  Hello, I am a manager at a well-known clothing store, and I have enough experience to leave this review. During the last week of December, I went to the store with my husband and we were assisted by Mrs. Kamal. I assume they must earn sales commissions, because this woman seemed more focused on taking customers to the checkout even when she was not the one assisting them. Beyond that, I found it unbelievable how long it takes to find a size or model in the back inventory. I believe the store manager is aware of this issue, but even without giving it much importance, I heard employees saying that the back inventory is a complete disaster—extremely disorganized—and that many products may still be inside unopened boxes, which is why so much time is wasted searching. Basically, nothing is properly organized. It would be interesting if a regional manager could conduct an inspection. From my experience, this poor management results in many customers leaving without making a purchase, as was our case. My husband was waiting for a shoe size, and although the sales associate said there were five in the inventory, they were never able to find them. Very poor management. As for us, we will not return to this outlet store.
• GM

  Gary Meyer

  May 17, 2023
  1.0
  ⚠️Warning for shoppers: This store has chosen not to accept Hugo Boss gift cards. They may have also removed my prior review with this warning. 🟢 However, all other experiences have been good. The associates are helpful when you ask, will take measurements if needed, but not pushy for sales. There is also almost always a sale going on and pick up shirts for very reasonable prices. Certainly leagues better than Boss outlets in tourist heavy cities.
• MG

  Maximilian Gerste

  Aug 16, 2019
  5.0
  Gute persönliche Beratung und stehts freundlich und hilfsbereit.
• MT

  Muhammad Usman Tariq

  Nov 14, 2018
  5.0
  Reasonable prices boss stuff

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