Located in the iconic Times Square, our newly reopened Steve Madden store brings bold and modern styles to New York’s most famous destination. Perfect for tourists and locals alike, the store features the latest trends in footwear and accessories for women and men, ideal for making a fashion statement in the city that never sleeps.
Dear Mr. Steve Madden, These sandals / flip flops are the worst sandals I have ever purchased. Every time I lift my foot, it feels like I’m lifting a brick. Beautiful Sandals but Very Uncomfortable. And I Love Steve Madden shoes! #angeladezigns
NF
Njood Fa
Apr 9, 2026
5.0
اخذت منه ٣ احذية وبنطلون
حلوه
EG
Emily Goldman
Apr 5, 2026
1.0
I have shopped at this location a few times and have always been met with rude pushy associates. They are constantly trying to upsell which I understand is their job but after the first time when I respectfully decline don’t push it. Today I tried to do a return, they were insisting that I do an exchange. I said I would look around after and they would not leave me be. After bringing me to the register telling me someone would help the woman tells me she is not a cashier, fine I wait. Then I see someone get rung up next to me. They send a second person and I mention that I am waiting they rudely tell me there is only one cashier. If they mean only one to process returns make that clear because all I see is them prioritizing purchases over my return.
EH
Esthella Heras
Mar 14, 2026
5.0
my sister and i stepped into this location and the staff were incredibly helpful!!! this location carried several types of shoes and the staff helped us select specific styles we liked. Especially Alexa working there is the sweetest, made us comfortable and her outfit absolutely slayed!! Thank you so much for helping us! as well as the rest of the staff, super attentive and went above and beyond!
TJ
Talisa Johnson
Jan 16, 2026
1.0
Walked in, briefly checked our phones, and were immediately confronted by the concierge asking, “Are you guys shopping here?” in a rude, accusatory tone. Moments later, we were told to leave. The attitude was hostile and unprofessional. Terrible customer service and an extremely unwelcoming experience. Won’t be back.
Where is Steve Madden's Times Square store located?
Steve Madden's Times Square store is located at 3 Times Square, Manhattan, New York, NY 10036, USA.
What are the operating hours for the Steve Madden store in Times Square?
The Steve Madden store is open Monday to Wednesday and Sunday from 10:00 AM to 9:00 PM, and from Thursday to Saturday from 10:00 AM to 11:00 PM.
What types of products can I find at the Steve Madden Times Square store?
You can find women's shoes, men's shoes, handbags, and fashion accessories at the Steve Madden Times Square store.
Does Steve Madden offer shoes for both men and women?
Yes, Steve Madden offers footwear for both women and men including heels, sneakers, boots, flats, and more.
How can I follow Steve Madden on social media?
You can follow Steve Madden on Instagram (@stevemadden), TikTok (@stevemadden), Pinterest, LinkedIn, and Facebook to stay updated with their latest styles and news.
Are there nearby restaurants where I can eat before or after shopping at Steve Madden?
Yes, nearby restaurants include Silky Kitchen (Chinese), Yoko-Cho NY (Japanese), Mandolino Pizzeria, and SushiZone at Palladium, all great options to enjoy a meal before or after shopping.
What nearby cultural or entertainment venues are close to Steve Madden in Times Square?
Nearby cultural venues include the Peridance Capezio Center, Peridance Contemporary Dance Company, Nyu Wasserman Center Auditorium, and The KnJ Theater, perfect for arts and performing arts enthusiasts.
Is there public transit or other useful landmarks near Steve Madden in Times Square to help me find the store?
Steve Madden is located in the busy Times Square area near the NYU Palladium Residence Hall and Athletic Facility, which are well-known landmarks. This helps in easily locating the store.
What phone numbers can I use to contact Steve Madden's Times Square store?
You can reach Steve Madden's Times Square store by calling +1 212-302-2045 (local and main phone) or the toll-free number +1 888-762-3336.
Does the Steve Madden Times Square store offer the latest fashion trends?
Yes, the store features bold and modern styles, including the latest trends in footwear and accessories for both women and men, making it ideal for fashion-forward customers.
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