Marc Jacobs - Madison Avenue

Reviews

• CY

  crespo y

  Oct 7, 2021
  5.0
  Muy barato todo y la colección de Alexander poloski nicemm
• LL

  Laetitia L

  Jul 24, 2021
  5.0
  I ordered a the shutter bag online and the warehouse sent me the wrong one I was pretty disappointed called the customer service they were useless then I called the Marc Jacobs store Madison av and talked to Brian. Omg Bria is the best I’ve ever seen in my entire life B. was so accommodating and tried everything to rectify the mistake they did at the warehouse even personally called all the stores to check if they had the bag I wanted available and also showed me different variation of the shutter I might’ve liked… anyway I can tell you without a doubt Brian is the best I loved B.’s energy and reactivity! I usually don’t write reviews online but I had to share my experience today because it has to be said. Give Brian a raise she totally deserves it!! Me personally I would be back to the store soon to see the kindest person I’ve ever met
• KM

  Karen Moore

  May 3, 2021
  1.0
  Purchased the camera crossbody bag in black. The leather warped terribly so much the zippers don’t work. I informed Marc Jacobs; they offered a 10% discount on future buy. They did not back their merchandise. This purse was a favorite as well as MJ. I do not recommend