Marc Jacobs - Hudson Yards

Reviews

• DD

  Debbie

  Apr 15, 2026
  5.0
  Coy‘s great and Pluto is a planet 🙈
• SM

  SERGIO MOTA

  Feb 13, 2026
  1.0
  Marc Jacobs Store Review: Add Security or Lose CustomersSafety concerns make this Marc Jacobs location a complete pass for me—unless they station dedicated mall security just a couple feet from the entrance, there's no reason to risk shopping here.I've seen shoplifters operate openly, even with customers present, yet store staff seem more preoccupied with how others perceive them than confronting thieves. Mall guards are there to protect consumers like me, not to profile individuals or workers inside the store. They pass by occasionally, but that's not enough; I need visible protection right at the door to feel secure for myself and my family. This means security personnel from the mall should be able to look inside the store periodically to check if everything is okay—a coordination effort is almost mandatory.But if a store worker hypothetically views security as suspicious, it's quite frankly totally disrespectful. How am I supposed to feel safe if store individuals allegedly resist even security oversight to ensure things are fine? That's the allegation anyway.To put it frankly, if the individuals inside the store were doing their job and not focusing on appearances instead of coordinating with sophisticated mall security—some with military service—there might not be so many people stealing from the store. But I've seen it happen, and I don't feel safe.Without that immediate presence, my safety feels jeopardized—no purchases until they prioritize customer protection over appearances. Great brand wasted by poor environment. 1/5 stars.
• MA

  María C. A

  Dec 18, 2025
  1.0
  La atención fue muy buena, pero al llegar al hotel y abrirlo me di cuenta que tenía desperfectos por dentro. No son bolsos baratos como para que no los revisen en la tienda antes de entregarlos… deberían revisarlos todos. Estoy decepcionada.
• TS

  The Window Shopper

  Dec 17, 2025
  5.0
  It was an ok experience.. many shoe wear to pick from, bags,wallets and charms

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